Troubleshooting

Problem

Procedure

 

Press the FN + F5 hot key in order to change the

 

display priority and ensure that it is not set for the

 

internal display only.

 

 

 

Check to see if the external monitor is connected.

 

When the external monitor is set as the primary

 

display device in extended desktop mode, it will

 

not display when the computer wakes up from

 

Sleep Mode if the external monitor has been

 

disconnected while in Sleep Mode.

 

To keep this from happening, do not disconnect

 

the external monitor while the computer is in

 

Sleep or Hibernation Mode.

 

Remember to turn off the computer before

 

disconnecting the external monitor.

 

 

 

When the display panel and an external monitor

 

are set to clone mode and they are turned off by

 

the timer, the display panel or the external

 

monitor may not display when turned on again.

 

If this occurs, press FN + F5 to re-set the display

 

panel and external monitor to clone mode.

 

 

Display error occurs

Check that the cable connecting the external

 

monitor to the computer is firmly attached.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

Modem

This information is applicable to the models equipped with a built-in modem.

Problem

Procedure

Communication

Make sure the computer's internal modem

software can’t initialize

settings are correct - please refer to the Phone

modem

and Modem Options link within the Windows

 

Control Panel.

You can hear a dial tone but can’t make a call

If the call is going through a Private Branch Exchange (PBX), take care to ensure that the communication application's tone dial detection feature is disabled.

You place a call, but a connection can’t be made

Make sure that the settings are correct within your communication application.

User’s Manual

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