User’s Manual 8-14
Troubleshooting
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Double-clicking does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel.Select Large icons or Small icons in
View by, and then click Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The on-screen pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Control
Panel.Select Large icons or Small icons in
View by, and then click Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The on-screen pointer
moves erratically
The elements of the mouse responsible for
detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
Problem Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.