Troubleshooting

 

 

If the computer has reached room temperature

 

 

and it still does not start, or if it starts but shuts

 

 

down quickly, contact your reseller, dealer or

 

 

service provider.

 

 

 

 

Computer shuts down

This indicates a problem with the heat dispersal

 

and its DC IN indicator

system - you should contact your reseller, dealer

 

is flashing white

or service provider.

 

 

 

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-Up Modes for further information.

ProblemProcedure

AC adaptor doesn’t power the computer (DC IN indicator does not glow white)

Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.

Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth.

If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider.

Battery

If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes for more information on these indicators, together with general battery operation.

Problem

Procedure

Battery doesn’t power

The battery may be discharged - connect the AC

the computer

adaptor to recharge the battery.

 

 

Battery doesn’t charge

If the battery is completely discharged, it will not

when the AC adaptor is

begin charging immediately, in these instances

attached (Battery

you should wait a few minutes before trying again.

indicator does not glow

If the battery still does not charge, you should

amber).

check that the power outlet the AC adaptor is

 

connected to is supplying power - this can be

 

tested by plugging another appliance into it.

 

 

User’s Manual

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