Troubleshooting

Check the type of CD/DVD/Blu-ray Disc™ you are using. The drive supports:Blu-ray™ Writer/Blu-ray™ Combo:BD-ROM, BD-

 

ROM DL, BD-R, BD-R DL, BD-RE,

 

BD-RE DL
DVD-ROM:DVD-ROM, DVD-Video, DVD-R,

 

DVD-RW, DVD+R, DVD+RW,

 

DVD-RAM

CD-ROM:CD-DA, CD-Text, Photo CD

 

(single/multi-session), CD-ROM

 

Mode 1, Mode 2, CD-ROM XA

 

Mode 2 (Form1, Form2), Enhanced

 

CD (CD-EXTRA),
Recordable disc: CD-R, CD-RW, DVD-R, DVD-RDL, DVD-RW, DVD+R, DVD+R DL,DVD+RW, DVD-RAM, BD-R, BD-RDL, BD-RE, BD-RE DL

Check the region code on the disc. It must match that on the Blu-ray™ drive. Region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour.

Cannot write correctly If you have trouble in writing, make sure you have taken the following precautions:

Use only media recommended by TOSHIBA. Do not use the mouse or keyboard while writing.

Use only the software supplied with the computer for recording.

Do not run or start other software while writing. Do not jar the computer while writing.

Do not connect/disconnect external devices or install/remove internal cards while writing. If problems persist, contact your dealer.

User’s Manual

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