Toshiba LS-780 SERIES, EO1-19036M owner manual Troubleshooting

EO1-19036

LS-780 SERIES

7. TROUBLESHOOTING

•When an error is detected at the power ON…

This scanner has the self-diagnosis function to detect an internal error when the power is turned ON. If an error is found at this time, the scanner informs you of error occurrence by the LED and the buzzer. Number of the LED flickering and the buzzer beep is predetermined according to the error contents as shown below. The error indication is repeated at the one second interval until the power of the scanner is turned OFF. In case of the error occurrence, inform your TOSHIBA TEC representative of the error status.

Error Indication
Red LED	Buzzer	Error Contents
Flickers once.	Single Tone once	ROM Error
Flickers twice.	Single Tone twice	RAM Error
Flickers three times.	Single Tone three times	EEPROM Error
Flickers four times.	Single Tone four times	Decoder IC Error
Flickers five times.	Single Tone five times	Motor Error
Flickers six times.	Single Tone six times	Laser Error

•When an error is detected during the normal operation…

This scanner also detects an internal error during the normal operation. If an error is found during the normal operation, the scanner informs you of error occurrence by the LED and the buzzer. Number of the LED flickering and the buzzer beep is predetermined according to the error contents as shown below. The error indication is repeated at the one second interval until the power of the scanner is turned OFF. In case of the error occurrence, inform your TOSHIBA TEC representative of the error status.

		Error Indication
		Red LED	Buzzer		Error Contents
		Flickers three times.	Single Tone three times		EEPROM Error
		Flickers five times.	Single Tone five times		Motor Error
		Flickers six times.	Single Tone six times		Laser Error
• When the power of the scanner is not turned ON...
		Cause			Action
	• The power plug of the AC adapter is not			• Insert the power plug into the power outlet securely.
	inserted, or is not securely inserted.
	• The power is not supplied to the power outlet.			• Check the power supply using another electrical
				appliance.
	• The connector of the interface cable has been de-			• Attach the connector securely.
	detached in case of the scanner of which power is
	controlled from the host terminal.
	• The power of the host terminal is OFF in case of			• Turn the power of the host terminal ON.
	the scanner of which power is controlled from the
	host terminal.

When a trouble still exists after taking the actions described above, ask your TOSHIBA TEC representative.

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