Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks
EA20
㪄㩷Note that the height should be different between the cases when the Finisher
is installed in e-STUDIO281c/351c/451c and when installed in e-
STUDIO352/452 or e-STUDIO2500c/3500c/3510c.
- Paper jams at the
entrance section of
the Finisher (or the
Hole Punch Unit)
- Folded paper edge
- Paper jams C2in the
buffer tray section
- C2Paper exit
problems on the
finishing tray
- Note that the height should be different between the cases when the Finisher
is installed in e-STUDIO281c/351c/451c and when installed in e-
STUDIO352/452 or e-STUDIO2500c/3500c/3510c.
- Confirm the height every time you move the equipment.
C. When installing the Finisher in the equipment, make sure that the height of the Finisher is proper. If it is not, the
Brid
g
e Unit exit M
y
lar ma
y
be deformed
,
and thus the deformed M
y
lar ma
y
obstruct the
p
a
p
er trans
p
ort
p
ath.
Check if the Mylar attached to the exit of the Bridge Unit is deformed and obstructing the paper transport path.
Correct it if deformed.
2. Bridge Unit exit Mylar deformed
B. To keep the installation height of the Finisher stable, it is preferable that the casters are faced to the equipment
side.
A. Confirm that the Finisher is installed horizontally (the height of its front side and that of its rear side are the
same
)
.
1. Improper installation height
(Paper is not properly transported
from the equipment to the
Finisher if each height is
improper.)
The length of the arrows should be the same.
Caster
㪜quipment side
Improper
case Installation height
Normal Abnormal
Deformed Mylar
Paper transport path
㪈