Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks
EA20
7. Paper not placed properly in
the drawer
(Paper may be skewed if there is
extra gap between the paper and
the side wall in the drawer and
thus may cause a jam on the
Finisher transport path.)
Be sure to lock the side wall.
Operation check of the transport sensor actuator: Rotate the shaft slowly. If the actuator is not rotated together, its
o
p
eration is normal.
6. False operation of the paper
exit guide
(An error may occur when the
paper exit guide is not operating
properly because paper may
remain on the finishing tray or not
exit properly during sort or
stapling exit.)
Replace SPG-SFFD-SUPT-SF (6LB090140) if the paper exit guide is not operating properly.
- Paper jams at the
entrance section of
the Finisher (or the
Hole Punch Unit)
- Folded paper edge
- Paper jams C2in the
buffer tray section
- C2Paper exit
problems on the
finishing tray
5. False operation of the entrance
sensor or the transport sensor
(An error may occur when the
entrance sensor or the transport
sensor does not perform proper
detection.)
B. Check if the actuators of the entrance sensor and the transport sensor are operating smoothly. If they are not,
remove the actuator and check if there is any paper dust or foreign matter between the shaft and the hole. Clean if
there is.
Transport sensor actuator
Entrance sensor actuator
Transport sensor actuator
Hook this to the actuator.
Hook this onto the bracket.
Transport sensor actuator
Finishing tray
Paper exit guide
Gap
Side wall
Normal Abnormal
Paper
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