Appendix

Troubleshooting (Model: GCS138)

Note: If the unit appears to be operating erratically, check all cables for damage and to be sure that they are properly connected. If you are operating

under nonpowered mode, use the external power adapter.

Symptom

Possible Cause

Action

 

 

Check the Online LED for the selected port. If it is not

 

 

lit;

 

The connection from the selectexd port to the target

1. Manually press one of the Select switches to connect

 

PC has been broken, or the PC is turned OFF.

to a PC that is powered ON.

Pressing the Hot Keys gets

 

2. Check the cables to make sure they are all properly

 

connected.

no response

 

 

 

 

 

1. Reset the keyboard (and mouse) by

 

 

simultaneously pressing Buttons 1 and 2 on the First

 

Improper Keyboard reset .

Stage unit for 3 seconds.

 

 

 

 

2. Unplug the keybaord connector from the Console

 

 

Keyboard Port, then plug it back in.

 

 

 

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IOGear installation manual Appendix, Troubleshooting Model GCS138, Pressing the Hot Keys gets, No response