Manuals / Sony / Photography / Camera Lens

Sony ILCE6000B, ILCE6000LB Troubleshooting, You cannot insert the battery pack into the product

Models: ILCE6000B ILCE6000LB

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Add further enjoyment with your PlayStation 3 by downloading the application for PlayStation 3 from PlayStation Store (where available.)

The application for PlayStation 3 requires PlayStation Network account and application download. Accessible in areas where the PlayStation Store is available.

Eye-Fi is a trademark of Eye-Fi Inc.

In addition, system and product names used in this manual are, in general, trademarks or registered trademarks of their respective developers or manufacturers. However, the ™ or ® marks may not be specified in all cases in this manual.

[248] Troubleshooting		If you have problems

Troubleshooting

If you have problems

If you experience trouble with the product, try the following solutions.

1.Check the items under “Troubleshooting”, then check the product.

2.Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.

3.Initialize the settings.

4.Consult your dealer or local authorized service facility. Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.

http://www.sony.net/

[249] Troubleshooting

Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product.

Make sure the direction of the battery pack is correct, and insert it until the lock lever is locked.

Image 191

Sony ILCE6000B, ILCE6000LB manual Troubleshooting, You cannot insert the battery pack into the product

Contents

Before Use How to UseConfirming the operation method Selecting a shooting modeConfirming the operation method ShootingUsing shooting functions Adjusting the exposure Selecting the ISO sensitivity Selecting a drive mode Continuous shooting/Self-timerAdjusting color tones Selecting an effect modeCustomizing the shooting functions for convenient use Setting the other functions of this productViewing Viewing images on a TV Changing settingsUsing viewing functions Setup menuControlling this product using a Smartphone Using Wi-Fi functionsConnecting this product and a Smartphone Adding applications to the product Viewing on computers Using this product abroad Precautions/This productPrecautions Cleaning this productTroubleshooting TroubleshootingIf you have problems Viewing images Wi-FiOthers MessagesComputers Memory cardsSituations this product has difficulty handling When the lens is removedIdentifying parts Situations this product has difficulty handlingPage Attaching/removing the eyepiece cup Page Do not touch this part directly List of icons on the screen List of shooting mode icons24M / 20M / 12M / 10M / 6.0M / 5.1M List of viewing mode iconsP* a S M 100Page 7500K A5 G5 100-0003±0.0 250 ±3 ±3 ±3Lock-on AF REC2014-1-1 1037AM List of focus range finder framesWhen using focal plane phase detection AF mode Using the shoulder strapAttaching the eyepiece cup About the In-Camera Guide Adjusting the viewfinder diopter-adjustmentAbout the shooting advice Using Menu items Using the control wheelUsing the Fn Function button Performing settings on the dedicated screen Using the Quick Navi Shooting still images Shooting movies Focus indicatorSuperior Auto List of mode dial functionsAvailable functions Intelligent AutoIntelligent Auto Superior Auto Image processing About Scene RecognitionAdvantages of automatic shooting Scene RecognitionProgram Shift Program AutoSweep Panorama Scene Selection Menu item details Anti Motion Blur Night SceneHand-held Twilight Night PortraitShutter Priority Manual Exposure Aperture PriorityBulb Memory recall Zoom MovieAbout Zoom on the camera Zoom features available with this productOn：Digital Zoom Zoom SettingOptical zoom only default setting OnClearImage ZoomAbout zoom scale Using flashWhen Aspect Ratio is When you do not use the flashAutoflash Flash ModeFill-flash default setting Flash OffRear Sync WirelessFlash Comp Slow SyncSwitching the screen display Shooting Disp Button Finder Disp Button Monitor Aspect Ratio still image Image size when Aspect Ratio isDefault setting Image Size still imageStandard Fine default settingQuality still image Panorama SizePanorama Direction Focus ModeFocus Area Flexible Spot Focal plane phase detection AFZone CenterManual Focus Focus-lockMF Assist still image Direct manual focus DMFFocus Magnif. Time Sec default settingFocus Magnifier Peaking Color Peaking LevelLock-on AF Using Lock-on AFIf you select On Start w/shutter Pre-AF still imageIf you select On AF/MF control On default settingEye-Start AF still image AF/MF Ctrl Toggle Auto default settingAF Illuminator still image AF/MF Control HoldAF Micro Adj AF w/ shutter still image Disp. cont. AF areaEye AF AF OnFast Normal default settingAF drive speed movie AF Track Duration movieExposure Comp Measuring the exact distance to the subjectSpot Metering ModeMulti default setting AEL w/ shutter still image AE lockAmbient only Ambient&flash default settingExp.comp.set Exposure step ZebraExposure Set. Guide Wheel Drive Mode3EV default setting/0.5EV Dial/Wheel Ev CompCont. Shooting Self-timer 2 Sec Self-timerSelf-timerCont Self-timer 10 Sec default settingCont. Bracket Single Bracket Single Bracket 0.5EV 5 Image Single Bracket 0.3EV 3 Image default settingSingle Bracket 0.3EV 5 Image Single Bracket 0.5EV 3 ImageDRO Bracket WB bracketMulti Frame NR： →－→＋ default settingISO Auto default setting Bracket orderMulti Frame NR Range Optimizer Lv1 ― D-Range Optimizer Lv5 Range Optimizer Auto default settingRange Opt. DRO Auto HDRAuto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EV Auto HDR Exposure Diff. Auto default settingWhite Balance Cloudy Custom SetupDaylight ShadePicture Effect Capturing a basic white color in Custom Setup modeRetro Photo Toy CameraPop Color PosterizationCreative Style Standard default settingTo set Contrast, Saturation and Sharpness File Format movie Registering preferred settings Style BoxMenu items details Record Setting movieWhen File Format is set to Avchd When File Format is set to MP424p 17MFH 25p 17MFH File Format MP4 1440×1080 12M default settingAudio Recording 24p 24MFX 25p 24MFXAuto Slow Shut. movie Wind Noise ReductMemory Always default settingMovie Mode Only Movie ButtonFunction Menu Set Custom Key SettingsTo recall registered settings To change registered settingsFunction of the center button Function of the AEL buttonFunction of the Custom button Function of the right button Function of the left buttonPhoto Creativity Dial/Wheel SetupSS F/no. default setting Function of the down buttonSmile/Face Detect Smile Shutter On Regist. Faces default settingFace Detection frame Tips for capturing smiles more effectivelyFace Registration New Registration Soft Skin Effect still imageFace Registration Delete Face Registration Order ExchangingAuto Obj. Framing still image Red Eye ReductionLong Exposure NR still image SteadyShotColor Space still image High ISO NR still imageGrid Line Live View Display 10 Sec/5 Sec/2 Sec default settingAuto Review Monitor Setting Effect on default settingSetting Effect OFF ViewfinderFront Curtain Shut EnableDisable default setting Release w/o LensShading Comp Auto Img. ExtractAuto Chro. Aber. CompDistortion Comp Lock Unlock default settingDial / Wheel Lock Aperture PreviewPlaying back images Shot. Result PreviewImage Index Playback zoomDisplaying a desired image quickly Switching the screen display during playbackDeleting a displayed image To return to single-image playbackAll in this Folder Deleting multiple selected imagesPlaying back movies Multiple ImgAvailable operations during movie playback Playing back panoramic imagesSpecify Printing Cancel AllPrint Setting Display Rotation View ModeRepeat Slide ShowRotate To quit the slideshow in the middle of playback4K Still Image PB Cancel All in this FolderCancel All with this date ProtectViewing images on an HD TV Hint Viewing images on a Bravia Sync-compatible TV Sunny Weather Monitor BrightnessViewfinder Bright Finder Color Temp－2 to +2 Volume SettingsAudio signals Adjusting the volume during playbackCommunication status screen display Upload SettingsEye-FiDelete confirm Mode Dial GuideTile Menu Delete first Pwr Save Start TimePAL/NTSC Selector Cleaning Mode Remote Ctrl Demo Mode1080i Hdmi Resolution1080p USB Connection Hdmi Info. DisplaySingle USB LUN SettingMass Storage PC RemoteLanguage Date/Time SetupArea Setting File Number Series default settingReset FormatFolder Name New FolderDate Form Recover Image DBStandard Form default setting Display Media InfoCertification Logo Overseas model only Setting ResetCamera Settings Reset VersionPlayMemories Mobile Connecting an Android smartphone to this productConnecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded About NFC Send to Smartphone Select on Smartphone Select on This DeviceAbout NFC View on TV Send to ComputerPlayback Image Size Slideshow settingsPlayback Selection EffectsWPS Push Airplane ModeAccess Point Set How to use the keyboard For example If you want to enter abd Other setting itemsDisp MAC Address SSID/PW ResetEdit Device Name Recommended computer environment Reset Network SetOpening a service account PlayMemories Camera AppsDownloading applications Launching the downloaded application Uninstalling applicationsHow to launch the applications faster Changing the order of applications PlayMemories Home Installing PlayMemories HomeSoftware for Mac computers Wireless Auto ImportWindows Installing Image Data ConverterAccessing Image Data Converter Guide Image Data ConverterWindows Mac Installing Remote Camera ControlAccessing Remote Camera Control Help Guide Remote Camera ControlImporting images to the computer Connecting the product to a computerDisc type Disconnecting the product from the computerStandard definition image quality STD Selecting the disc creation methodHigh-definition image quality HD High-definition image quality HD Avchd recording discHDD recorder, etc Creating a disc with a device other than a computerCreates a disc with high-definition image quality HD Blu-ray recorderBacking up memory cards PrecautionsCreating Blu-ray Discs On moisture condensation On operating temperaturesCreating an image database file Do not use/store the product in the following placesOn the monitor and lens On image data compatibilityCharging the battery pack On the internal rechargeable batteryCharging method of the internal rechargeable battery Charging time Full charge Effective use of the battery packOn battery life Charging the battery packRemaining battery indicator How to store the battery packSD card Memory cardMemory card Memory Stick PRO Duo mediaMemory Stick PRO Duo media *1*2*3 Memory Stick mediaCleaning the flash On cleaningCleaning the lens and flash Cleaning the lensNumber of still images Cleaning the camera bodyCleaning the product surface Cleaning the monitorRecordable time of movies 1440×1080 12M On TV color systems Plug adaptorMount Adaptor LA-EA2 Mount Adaptor LA-EA1 Mount AdaptorAvailable focus area Wide LA-EA3 Mount AdaptorLA-EA4 Mount Adaptor Avchd format On GNU GPL/LGPL applied software LicenseTrademarks You cannot insert the battery pack into the product You cannot turn on the product Power turns off suddenlyRemaining battery level indicator shows an incorrect level You cannot record images Battery pack is not chargedMonitor does not turn on even when the product is turned on Zoom does not work Recording takes a long timeImage is out of focus Date and time are recorded incorrectly Flash does not workRecording date and time are not displayed on the screen Eyes of the subject come out red Image colors are not correctImage is not clear in the viewfinder Dots appear and remain on the screenYou cannot shoot images continuously Flash takes too long to recharge Corners of the picture are too darkImage is blurred LCD screen darkens after a short period of time passedImage cannot be deleted Control dial or control wheel does not workImages cannot be played back Date and time are not displayedWPS Push does not work You cannot find the wireless access point to be connectedImage was deleted by mistake Dpof mark cannot be putYou cannot send movies to a smartphone Send to Computer is canceled halfwayYou cannot import images You cannot use One-Touch connection NFCComputer does not recognize this product Color of the image is strange Formatted the memory card by mistakeYou cannot print images Lens gets fogged Images are printed with both edges cut offYou cannot print images with the date Product does not work properly Product becomes warm when you use it for a long timeClock Set screen appears when you turn on the product Unable to use memory card. Format? Memory Card ErrorAppears on the screen Set Area/Date/TimeUnable to print ProcessingUnable to display Cannot recognize lens. Attach it properlyUnable to magnify Unable to rotate image Image DataBase File errorSystem Error Camera Error. Turn power off then on Situations this product has difficulty handling