Troubleshooting, If you have problems | Sony ILCE6000B, ILCE6000LB

Trademarks

Trademarks [247]

Troubleshooting

If you have problems

If you have problems

Troubleshooting [248]

Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product. [249]

You cannot turn on the product. [250]

The power turns off suddenly. [251]

The remaining battery level indicator shows an incorrect level. [252]

The charge lamp on the product flashes when charging the battery pack. [253]

The battery pack has not been charged even if the charge lamp on the product has turned off. [254]

The battery pack is not charged. [255]

The monitor does not turn on even when the product is turned on. [256]

Shooting still images/movies

You cannot record images. [257]

Recording takes a long time. [258]

The image is out of focus. [259]

Zoom does not work. [260]

The flash does not work. [261]

Image 13

Sony ILCE6000B, ILCE6000LB manual Troubleshooting, If you have problems

Contents

Before Use How to Use Confirming the operation method Selecting a shooting modeShooting Confirming the operation method Using shooting functions Adjusting the exposure Adjusting color tones Selecting a drive mode Continuous shooting/Self-timerSelecting an effect mode Selecting the ISO sensitivity Customizing the shooting functions for convenient use Setting the other functions of this product Viewing Using viewing functions Changing settingsSetup menu Viewing images on a TV Connecting this product and a Smartphone Using Wi-Fi functionsControlling this product using a Smartphone Adding applications to the product Viewing on computers Precautions Precautions/This productCleaning this product Using this product abroad If you have problems TroubleshootingTroubleshooting Viewing images Wi-Fi Computers MessagesMemory cards Others Identifying parts When the lens is removedSituations this product has difficulty handling Situations this product has difficulty handlingPage Attaching/removing the eyepiece cup Page Do not touch this part directly List of icons on the screen List of shooting mode icons P* a S M List of viewing mode icons100 24M / 20M / 12M / 10M / 6.0M / 5.1MPage ±0.0 100-00037500K A5 G5 Lock-on AF ±3 ±3 ±3REC 250 2014-1-1 1037AM List of focus range finder frames When using focal plane phase detection AF mode Using the shoulder strap Attaching the eyepiece cup About the shooting advice Adjusting the viewfinder diopter-adjustmentAbout the In-Camera Guide Using Menu items Using the control wheel Using the Fn Function button Performing settings on the dedicated screen Using the Quick Navi Shooting still images Shooting movies Focus indicator Available functions List of mode dial functionsIntelligent Auto Superior Auto Intelligent Auto Superior Auto Advantages of automatic shooting About Scene RecognitionScene Recognition Image processing Program Shift Program Auto Sweep Panorama Scene Selection Menu item details Hand-held Twilight Night SceneNight Portrait Anti Motion Blur Shutter Priority Manual Exposure Aperture Priority Bulb Memory recall Zoom Movie About Zoom on the camera Zoom features available with this product Optical zoom only default setting Zoom SettingOnClearImage Zoom On：Digital Zoom When Aspect Ratio is Using flashWhen you do not use the flash About zoom scale Fill-flash default setting Flash ModeFlash Off Autoflash Flash Comp WirelessSlow Sync Rear Sync Switching the screen display Shooting Disp Button Finder Disp Button Monitor Default setting Image size when Aspect Ratio isImage Size still image Aspect Ratio still image Quality still image Fine default settingPanorama Size Standard Panorama Direction Focus Mode Focus Area Zone Focal plane phase detection AFCenter Flexible Spot Manual Focus Focus-lock MF Assist still image Direct manual focus DMF Focus Magnifier Sec default settingFocus Magnif. Time Peaking Color Peaking Level Lock-on AF Using Lock-on AF If you select On Pre-AF still imageIf you select On Start w/shutter Eye-Start AF still image On default settingAF/MF control AF Illuminator still image Auto default settingAF/MF Control Hold AF/MF Ctrl Toggle AF Micro Adj AF w/ shutter still image Disp. cont. AF area Eye AF AF On AF drive speed movie Normal default settingAF Track Duration movie Fast Exposure Comp Measuring the exact distance to the subject Multi default setting Metering ModeSpot AEL w/ shutter still image AE lock Exp.comp.set Ambient&flash default settingAmbient only Exposure Set. Guide ZebraExposure step 3EV default setting/0.5EV Drive ModeDial/Wheel Ev Comp Wheel Cont. Shooting Self-timerCont Self-timerSelf-timer 10 Sec default setting Self-timer 2 Sec Cont. Bracket Single Bracket Single Bracket 0.3EV 5 Image Single Bracket 0.3EV 3 Image default settingSingle Bracket 0.5EV 3 Image Single Bracket 0.5EV 5 Image DRO Bracket WB bracket ISO Auto default setting →－→＋ default settingBracket order Multi Frame NR： Multi Frame NR Range Opt. DRO Range Optimizer Auto default settingAuto HDR Range Optimizer Lv1 ― D-Range Optimizer Lv5 White Balance Auto HDR Exposure Diff. Auto default settingAuto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EV Daylight Custom SetupShade Cloudy Picture Effect Capturing a basic white color in Custom Setup mode Pop Color Toy CameraPosterization Retro Photo Creative Style Standard default setting To set Contrast, Saturation and Sharpness File Format movie Registering preferred settings Style Box When File Format is set to Avchd Record Setting movieWhen File Format is set to MP4 Menu items details Audio Recording File Format MP4 1440×1080 12M default setting24p 24MFX 25p 24MFX 24p 17MFH 25p 17MFH Auto Slow Shut. movie Wind Noise Reduct Movie Mode Only Always default settingMovie Button Memory To recall registered settings Custom Key SettingsTo change registered settings Function Menu Set Function of the Custom button Function of the AEL buttonFunction of the center button Function of the right button Function of the left button SS F/no. default setting Dial/Wheel SetupFunction of the down button Photo Creativity Smile/Face Detect Face Detection frame On Regist. Faces default settingTips for capturing smiles more effectively Smile Shutter Face Registration New Registration Soft Skin Effect still image Face Registration Delete Face Registration Order Exchanging Auto Obj. Framing still image Red Eye Reduction Long Exposure NR still image SteadyShot Color Space still image High ISO NR still image Grid Line Auto Review 10 Sec/5 Sec/2 Sec default settingLive View Display Setting Effect OFF Setting Effect on default settingViewfinder Monitor Disable default setting EnableRelease w/o Lens Front Curtain Shut Shading Comp Auto Img. Extract Distortion Comp Chro. Aber. CompAuto Dial / Wheel Lock Unlock default settingAperture Preview Lock Playing back images Shot. Result Preview Image Index Playback zoom Deleting a displayed image Switching the screen display during playbackTo return to single-image playback Displaying a desired image quickly Playing back movies Deleting multiple selected imagesMultiple Img All in this Folder Available operations during movie playback Playing back panoramic images Print Setting Cancel AllSpecify Printing Display Rotation View Mode Rotate Slide ShowTo quit the slideshow in the middle of playback Repeat Cancel All with this date Cancel All in this FolderProtect 4K Still Image PB Viewing images on an HD TV Hint Viewing images on a Bravia Sync-compatible TV Viewfinder Bright Monitor BrightnessFinder Color Temp Sunny Weather Audio signals Volume SettingsAdjusting the volume during playback －2 to +2 Communication status screen display Upload SettingsEye-Fi Tile Menu Mode Dial GuideDelete confirm PAL/NTSC Selector Pwr Save Start TimeDelete first Cleaning Mode Remote Ctrl Demo Mode 1080p Hdmi Resolution1080i USB Connection Hdmi Info. Display Mass Storage USB LUN SettingPC Remote Single Area Setting Date/Time SetupLanguage Reset Series default settingFormat File Number Folder Name New Folder Standard Form default setting Recover Image DBDisplay Media Info Date Form Camera Settings Reset Setting ResetVersion Certification Logo Overseas model only PlayMemories Mobile Connecting an Android smartphone to this product Connecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded About NFC Send to Smartphone Select on Smartphone Select on This Device About NFC View on TV Send to Computer Playback Selection Slideshow settingsEffects Playback Image Size Access Point Set Airplane ModeWPS Push How to use the keyboard For example If you want to enter abd Other setting items Edit Device Name SSID/PW ResetDisp MAC Address Opening a service account Reset Network SetPlayMemories Camera Apps Recommended computer environment Downloading applications How to launch the applications faster Uninstalling applicationsLaunching the downloaded application Changing the order of applications PlayMemories Home Installing PlayMemories Home Software for Mac computers Wireless Auto Import Accessing Image Data Converter Guide Installing Image Data ConverterImage Data Converter Windows Accessing Remote Camera Control Help Guide Installing Remote Camera ControlRemote Camera Control Windows Mac Importing images to the computer Connecting the product to a computer Disc type Disconnecting the product from the computer High-definition image quality HD Selecting the disc creation methodHigh-definition image quality HD Avchd recording disc Standard definition image quality STD Creates a disc with high-definition image quality HD Creating a disc with a device other than a computerBlu-ray recorder HDD recorder, etc Creating Blu-ray Discs PrecautionsBacking up memory cards Creating an image database file On operating temperaturesDo not use/store the product in the following places On moisture condensation On the monitor and lens On image data compatibility Charging method of the internal rechargeable battery On the internal rechargeable batteryCharging the battery pack Charging time Full charge Effective use of the battery pack Remaining battery indicator Charging the battery packHow to store the battery pack On battery life Memory card Memory cardMemory Stick PRO Duo media SD card Memory Stick PRO Duo media *1*2*3 Memory Stick media Cleaning the lens and flash On cleaningCleaning the lens Cleaning the flash Cleaning the product surface Cleaning the camera bodyCleaning the monitor Number of still images Recordable time of movies 1440×1080 12M On TV color systems Plug adaptor Mount Adaptor LA-EA2 Mount Adaptor LA-EA1 Mount Adaptor LA-EA4 Mount Adaptor LA-EA3 Mount AdaptorAvailable focus area Wide Avchd format On GNU GPL/LGPL applied software License Trademarks You cannot insert the battery pack into the product Remaining battery level indicator shows an incorrect level Power turns off suddenlyYou cannot turn on the product Monitor does not turn on even when the product is turned on Battery pack is not chargedYou cannot record images Image is out of focus Recording takes a long timeZoom does not work Recording date and time are not displayed on the screen Flash does not workDate and time are recorded incorrectly Eyes of the subject come out red Image colors are not correct You cannot shoot images continuously Dots appear and remain on the screenImage is not clear in the viewfinder Image is blurred Corners of the picture are too darkLCD screen darkens after a short period of time passed Flash takes too long to recharge Images cannot be played back Control dial or control wheel does not workDate and time are not displayed Image cannot be deleted Image was deleted by mistake You cannot find the wireless access point to be connectedDpof mark cannot be put WPS Push does not work You cannot send movies to a smartphone Send to Computer is canceled halfway Computer does not recognize this product You cannot use One-Touch connection NFCYou cannot import images You cannot print images Formatted the memory card by mistakeColor of the image is strange You cannot print images with the date Images are printed with both edges cut offLens gets fogged Clock Set screen appears when you turn on the product Product becomes warm when you use it for a long timeProduct does not work properly Appears on the screen Memory Card ErrorSet Area/Date/Time Unable to use memory card. Format? Unable to display ProcessingCannot recognize lens. Attach it properly Unable to print System Error Camera Error. Turn power off then on Image DataBase File errorSituations this product has difficulty handling Unable to magnify Unable to rotate image