Manuals / Sony / Photography / Camera Lens

Sony ILCE6000LB You cannot use One-Touch connection NFC, Computer does not recognize this product

Models: ILCE6000B ILCE6000LB

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[289] Troubleshooting

Troubleshooting

Wi-Fi

You cannot use One-Touch connection (NFC).

Place the (N mark) on the smartphone and the (N mark) on the product as close together as possible. If there is no response, move the smartphone a few millimeters or move the smartphone away from this product, wait more than 10 seconds, and then touch them together again.

[Airplane Mode] is set to [On]. Set [Airplane Mode] to [Off].

Check whether the NFC function is activated on your smartphone. For details, refer to the instruction manual of the smartphone.

Do not place any metal objects other than a smartphone near the (N mark). Do not contact two or more smartphones to this product at the same time.

If another NFC-based application is running on your smartphone, terminate that application.

[290] Troubleshooting

Troubleshooting

Computers

The computer does not recognize this product.

Set [USB Connection] to [Mass Storage].

Use the micro USB cable (supplied) to connect the devices. Disconnect the USB cable, and connect it again firmly.

Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer.

Connect this product directly to your computer without passing through a USB hub or other device.

[291] Troubleshooting

Troubleshooting

Computers

You cannot import images.

Connect this product and your computer correctly making a USB connection.

When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by this product.

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Sony ILCE6000LB, ILCE6000B manual You cannot use One-Touch connection NFC, Computer does not recognize this product

Contents

How to Use Before UseShooting Selecting a shooting modeConfirming the operation method Confirming the operation methodUsing shooting functions Adjusting the exposure Selecting an effect mode Selecting a drive mode Continuous shooting/Self-timerAdjusting color tones Selecting the ISO sensitivitySetting the other functions of this product Customizing the shooting functions for convenient useViewing Setup menu Changing settingsUsing viewing functions Viewing images on a TVConnecting this product and a Smartphone Using Wi-Fi functionsControlling this product using a Smartphone Adding applications to the product Viewing on computers Cleaning this product Precautions/This productPrecautions Using this product abroadIf you have problems TroubleshootingTroubleshooting Wi-Fi Viewing imagesMemory cards MessagesComputers OthersSituations this product has difficulty handling When the lens is removedIdentifying parts Situations this product has difficulty handlingPage Attaching/removing the eyepiece cup Page Do not touch this part directly List of shooting mode icons List of icons on the screen100 List of viewing mode iconsP* a S M 24M / 20M / 12M / 10M / 6.0M / 5.1MPage ±0.0 100-00037500K A5 G5 REC ±3 ±3 ±3Lock-on AF 250List of focus range finder frames 2014-1-1 1037AMUsing the shoulder strap When using focal plane phase detection AF modeAttaching the eyepiece cup About the shooting advice Adjusting the viewfinder diopter-adjustmentAbout the In-Camera Guide Using the control wheel Using Menu itemsUsing the Fn Function button Performing settings on the dedicated screen Using the Quick Navi Shooting still images Focus indicator Shooting moviesIntelligent Auto List of mode dial functionsAvailable functions Superior AutoIntelligent Auto Superior Auto Scene Recognition About Scene RecognitionAdvantages of automatic shooting Image processingProgram Auto Program ShiftSweep Panorama Scene Selection Menu item details Night Portrait Night SceneHand-held Twilight Anti Motion BlurShutter Priority Aperture Priority Manual ExposureBulb Memory recall Movie ZoomZoom features available with this product About Zoom on the cameraOnClearImage Zoom Zoom SettingOptical zoom only default setting On：Digital ZoomWhen you do not use the flash Using flashWhen Aspect Ratio is About zoom scaleFlash Off Flash ModeFill-flash default setting AutoflashSlow Sync WirelessFlash Comp Rear SyncSwitching the screen display Shooting Disp Button Finder Disp Button Monitor Image Size still image Image size when Aspect Ratio isDefault setting Aspect Ratio still imagePanorama Size Fine default settingQuality still image StandardFocus Mode Panorama DirectionFocus Area Center Focal plane phase detection AFZone Flexible SpotFocus-lock Manual FocusDirect manual focus DMF MF Assist still imageFocus Magnifier Sec default settingFocus Magnif. Time Peaking Level Peaking ColorUsing Lock-on AF Lock-on AFIf you select On Pre-AF still imageIf you select On Start w/shutter Eye-Start AF still image On default settingAF/MF control AF/MF Control Hold Auto default settingAF Illuminator still image AF/MF Ctrl ToggleAF Micro Adj Disp. cont. AF area AF w/ shutter still imageAF On Eye AFAF Track Duration movie Normal default settingAF drive speed movie FastMeasuring the exact distance to the subject Exposure CompMulti default setting Metering ModeSpot AE lock AEL w/ shutter still imageExp.comp.set Ambient&flash default settingAmbient only Exposure Set. Guide ZebraExposure step Dial/Wheel Ev Comp Drive Mode3EV default setting/0.5EV WheelCont. Shooting Self-timer 10 Sec default setting Self-timerSelf-timerCont Self-timer 2 SecCont. Bracket Single Bracket Single Bracket 0.5EV 3 Image Single Bracket 0.3EV 3 Image default settingSingle Bracket 0.3EV 5 Image Single Bracket 0.5EV 5 ImageWB bracket DRO BracketBracket order →－→＋ default settingISO Auto default setting Multi Frame NR：Multi Frame NR Auto HDR Range Optimizer Auto default settingRange Opt. DRO Range Optimizer Lv1 ― D-Range Optimizer Lv5White Balance Auto HDR Exposure Diff. Auto default settingAuto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EV Shade Custom SetupDaylight CloudyCapturing a basic white color in Custom Setup mode Picture EffectPosterization Toy CameraPop Color Retro PhotoStandard default setting Creative StyleTo set Contrast, Saturation and Sharpness Registering preferred settings Style Box File Format movieWhen File Format is set to MP4 Record Setting movieWhen File Format is set to Avchd Menu items details24p 24MFX 25p 24MFX File Format MP4 1440×1080 12M default settingAudio Recording 24p 17MFH 25p 17MFHWind Noise Reduct Auto Slow Shut. movieMovie Button Always default settingMovie Mode Only MemoryTo change registered settings Custom Key SettingsTo recall registered settings Function Menu SetFunction of the Custom button Function of the AEL buttonFunction of the center button Function of the left button Function of the right buttonFunction of the down button Dial/Wheel SetupSS F/no. default setting Photo CreativitySmile/Face Detect Tips for capturing smiles more effectively On Regist. Faces default settingFace Detection frame Smile ShutterSoft Skin Effect still image Face Registration New RegistrationFace Registration Order Exchanging Face Registration DeleteRed Eye Reduction Auto Obj. Framing still imageSteadyShot Long Exposure NR still imageHigh ISO NR still image Color Space still imageGrid Line Auto Review 10 Sec/5 Sec/2 Sec default settingLive View Display Viewfinder Setting Effect on default settingSetting Effect OFF MonitorRelease w/o Lens EnableDisable default setting Front Curtain ShutAuto Img. Extract Shading CompDistortion Comp Chro. Aber. CompAuto Aperture Preview Unlock default settingDial / Wheel Lock LockShot. Result Preview Playing back imagesPlayback zoom Image IndexTo return to single-image playback Switching the screen display during playbackDeleting a displayed image Displaying a desired image quicklyMultiple Img Deleting multiple selected imagesPlaying back movies All in this FolderPlaying back panoramic images Available operations during movie playbackPrint Setting Cancel AllSpecify Printing View Mode Display RotationTo quit the slideshow in the middle of playback Slide ShowRotate RepeatProtect Cancel All in this FolderCancel All with this date 4K Still Image PBViewing images on an HD TV Hint Viewing images on a Bravia Sync-compatible TV Finder Color Temp Monitor BrightnessViewfinder Bright Sunny WeatherAdjusting the volume during playback Volume SettingsAudio signals －2 to +2Upload SettingsEye-Fi Communication status screen displayTile Menu Mode Dial GuideDelete confirm PAL/NTSC Selector Pwr Save Start TimeDelete first Cleaning Mode Demo Mode Remote Ctrl1080p Hdmi Resolution1080i Hdmi Info. Display USB ConnectionPC Remote USB LUN SettingMass Storage SingleArea Setting Date/Time SetupLanguage Format Series default settingReset File NumberNew Folder Folder NameDisplay Media Info Recover Image DBStandard Form default setting Date FormVersion Setting ResetCamera Settings Reset Certification Logo Overseas model onlyConnecting an Android smartphone to this product PlayMemories MobileConnecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded About NFC Send to Smartphone Select on This Device Select on SmartphoneAbout NFC Send to Computer View on TVEffects Slideshow settingsPlayback Selection Playback Image SizeAccess Point Set Airplane ModeWPS Push How to use the keyboard Other setting items For example If you want to enter abdEdit Device Name SSID/PW ResetDisp MAC Address PlayMemories Camera Apps Reset Network SetOpening a service account Recommended computer environmentDownloading applications How to launch the applications faster Uninstalling applicationsLaunching the downloaded application Changing the order of applications Installing PlayMemories Home PlayMemories HomeWireless Auto Import Software for Mac computersImage Data Converter Installing Image Data ConverterAccessing Image Data Converter Guide WindowsRemote Camera Control Installing Remote Camera ControlAccessing Remote Camera Control Help Guide Windows MacConnecting the product to a computer Importing images to the computerDisconnecting the product from the computer Disc typeHigh-definition image quality HD Avchd recording disc Selecting the disc creation methodHigh-definition image quality HD Standard definition image quality STDBlu-ray recorder Creating a disc with a device other than a computerCreates a disc with high-definition image quality HD HDD recorder, etcCreating Blu-ray Discs PrecautionsBacking up memory cards Do not use/store the product in the following places On operating temperaturesCreating an image database file On moisture condensationOn image data compatibility On the monitor and lensCharging method of the internal rechargeable battery On the internal rechargeable batteryCharging the battery pack Effective use of the battery pack Charging time Full chargeHow to store the battery pack Charging the battery packRemaining battery indicator On battery lifeMemory Stick PRO Duo media Memory cardMemory card SD cardMemory Stick media Memory Stick PRO Duo media *1*2*3Cleaning the lens On cleaningCleaning the lens and flash Cleaning the flashCleaning the monitor Cleaning the camera bodyCleaning the product surface Number of still imagesRecordable time of movies 1440×1080 12M Plug adaptor On TV color systemsMount Adaptor LA-EA1 Mount Adaptor LA-EA2 Mount AdaptorLA-EA4 Mount Adaptor LA-EA3 Mount AdaptorAvailable focus area Wide Avchd format License On GNU GPL/LGPL applied softwareTrademarks You cannot insert the battery pack into the product Remaining battery level indicator shows an incorrect level Power turns off suddenlyYou cannot turn on the product Monitor does not turn on even when the product is turned on Battery pack is not chargedYou cannot record images Image is out of focus Recording takes a long timeZoom does not work Recording date and time are not displayed on the screen Flash does not workDate and time are recorded incorrectly Image colors are not correct Eyes of the subject come out redYou cannot shoot images continuously Dots appear and remain on the screenImage is not clear in the viewfinder LCD screen darkens after a short period of time passed Corners of the picture are too darkImage is blurred Flash takes too long to rechargeDate and time are not displayed Control dial or control wheel does not workImages cannot be played back Image cannot be deletedDpof mark cannot be put You cannot find the wireless access point to be connectedImage was deleted by mistake WPS Push does not workSend to Computer is canceled halfway You cannot send movies to a smartphoneComputer does not recognize this product You cannot use One-Touch connection NFCYou cannot import images You cannot print images Formatted the memory card by mistakeColor of the image is strange You cannot print images with the date Images are printed with both edges cut offLens gets fogged Clock Set screen appears when you turn on the product Product becomes warm when you use it for a long timeProduct does not work properly Set Area/Date/Time Memory Card ErrorAppears on the screen Unable to use memory card. Format?Cannot recognize lens. Attach it properly ProcessingUnable to display Unable to printSituations this product has difficulty handling Image DataBase File errorSystem Error Camera Error. Turn power off then on Unable to magnify Unable to rotate image