Appendix a Troubleshooting | Linksys WIP320 specification

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Phone for Skype. Also included is a list of its default settings. Read the descriptions below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com or www.skype.com/help.

Common Problems and Solutions

1.I am connected to a network, but I can’t connect to Skype.

The network is not connected to the internet. Connect to a network that has internet connectivity.

2.There is no dial tone when I press the Call key. Do the following until you get a dial tone:

A.Check the signal strength. Move the handset closer to the access point.

B.The battery capacity may be low. Plug the handset into the AC adapter that is connected to a wall outlet.

3.The Signal Strength icon is flashing on the handset’s display screen. Do the following until the icon is not flashing:

A.Move the handset closer to the access point.

B.Check to see if the access point is powered on.

4.When powered off and charging, the Battery Empty icon is displayed. Do the following:

A.Check that the battery is installed correctly. Remove the battery and reseat it.

Appendix A: Troubleshooting

Wireless-G Phone for Skype

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Common Problems and Solutions

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Linksys WIP320 manual Appendix a Troubleshooting, Common Problems and Solutions

Contents

Wireless-G Page Copyright and Trademarks How to Use the User Guide Important Safety Instructions Batteries Table of Contents Appendix C Regulatory Information Appendix a TroubleshootingAppendix B Specifications Welcome What is Skype?Introduction What’s in This User Guide? Bottom Panel Getting to Know the Wireless-G Phone for Skype Icon Button Name Function Soft keys Front Panel Unlock key Numeric Keypad Handset’s Side Panel Handset back panel Handset’s Back Panel Overview Getting Started USB mini-B port Charging the Phone’s Battery Startup First Time Phone Use Wireless-G Phone for Skype Access Point Select Network First Time Connection to a Network Skype Services Using the Wireless-G Phone for Skype Keypad Lock Entering Names, Numbers and Special Characters Sign Create a New Skype Account Adding a Contact Setting up a Skype Contact List Contact Search Search for Contacts Contacts Advanced Options Advanced Options for Contacts Making a Direct Call Outgoing CallsMaking a Call to a Contact Using the Wireless-G Phone for Skype Outgoing Calls Mood Message Incoming CallsAnswering a Call 13 Call Forwarding Call Forwarding Recording a Greeting Skype Voicemail Voicemail Messages Checking the Call History Call History Details Shown to All Public Details Creating a Profile Private Details Changing Your Password 21 Privacy Privacy Automatic Sign In to Skype Skype SettingsSkype Software Updates Language Changing the Screen’s Brightness Level 25 Time Out Adjusting the Screen’s Time Out 26 Tone options Tones Manage Blocked Users Time and Date Settings Skype Status Skype Status Icon Description Handset’s Display Screen Icons Icon Description List of Available Menus Changing the Network Connection 29 Network Settings Network Proxy Wi-Fi Finder 32 About Information About Common Problems and Solutions Appendix a Troubleshooting Handset’s display screen is blank Frequently Asked Questions Pabx Default Settings Country Country Name Iso Code Country Codes Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Wireless-G Phone for Skype Environmental Appendix B Specifications Storage Humidity Appendix C Regulatory Information Environment and Safety Environment and Safety US and Canada Compliance Information Compliance Information Wireless-G Phone for Skype Wireless-G Phone for Skype Interference RF Radiation Exposure Noise European Union Wireless-G Phone for Skype CE Marking Wireless-G Phone for Skype Appendix D Warranty Information Appendix D Warranty Information Europe Mail Address Appendix E Contact Information Outside of Europe Mail Address Outside of Europe Wireless-G Phone for Skype