B. Make sure the handset is properly plugged into the AC adapter and the AC adapter is plugged into a wall outlet.
C. Use a new rechargeable
5. The handset’s display screen is blank.
Do the following:
A. Check to see if the battery is positioned properly in the battery compartment. Remove the battery and reseat it.
B. Plug the handset into the AC adapter that is connected to a wall outlet.
6. The audio quality is poor.
Do the following:
A. Move the handset closer to the access point.
B. There may be interference from nearby electrical devices. Use a different network, if available.
7. The handset does not ring when a call comes in.
A. Go to Tones (Menu > Settings > Tone) to make sure that the Incoming call alert and Ring Tone are not set to silent.
B. Make sure the ringer volume (Menu > Settings > Tone) setting is enabled.
8. I cannot call a landline number using SkypeOut.
Do the following until you can make your call:
A. Make sure you enter a +, OO or 011 before you dial the international country code, area code and number.
B. Check your SkypeOut credit amount to make sure you have enough credits.
C. Check the IP information in the phone (Menu > Settings > About) to verify that a network connection is
| established. |
D. | Reboot the phone. |
41 | Appendix A: Troubleshooting |
| Common Problems and Solutions |
