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| Troubleshooting |
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| Problem | Procedure |
| Battery doesn’t charge | If the battery is completely discharged, it will not |
| when the AC adaptor is | begin charging immediately. Wait a few minutes. |
| attached (Battery | If the battery still does not charge, make sure the |
| indicator does not glow | outlet is supplying power. Test it by plugging in |
| green). | an appliance. If it doesn’t work, try another power |
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| source |
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| Check whether the battery is hot or cold to the |
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| touch. If the battery is too hot or too cold, it will |
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| not charge properly. Make it reach room |
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| temperature. |
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| Unplug the AC adaptor and remove the battery to |
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| make sure the terminals are clean. If necessary |
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| wipe them with a soft dry cloth dipped in alcohol. |
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| Connect the AC adaptor and replace the battery. |
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| Make sure it is securely seated. |
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| Check the Battery indicator. If it does not glow, |
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| make the computer charge the battery for at least |
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| 20 minutes. If the Battery indicator glows after |
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| 20 minutes, make the battery continue to charge |
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| at least another 20 minutes before turning on the |
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| computer. |
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| If the indicator still does not glow, the battery |
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| may be at the end of its operating life. Replace it. |
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| If you do not think the battery is at the end of its |
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| operating life, see your dealer. |
| Battery doesn’t power | If you frequently recharge a partially charged |
| the computer as long as | battery, the battery might not charge to its full |
| expected | potential. Fully discharge the battery, then try to |
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| charge it again. |
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| Check the power consumption settings in Power |
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| Management. Consider using a power saving |
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| mode. |
| Password |
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| Problem | Procedure |
| Cannot enter password | Refer to the Password section in Chapter 7, |
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User’s Manual |