NB 100 Series

Problem

Procedure

Display error occurs

Check that the cable connecting the external

 

monitor to the computer is attached firmly.

 

If problems persist, contact your dealer.

 

 

Sound system

Problem

Procedure

No sound is heard

Check the software volume settings.

 

Make sure the headphone connection is secure.

 

 

 

Check Sound Preferences. Make sure the sound

 

function is enabled and that settings for I/O

 

address, Interrupt level and DMA are correct for

 

your software and do not conflict with other

 

hardware devices that you may have connected

 

to the computer.

 

If problems persist, contact your dealer.

 

 

USB

Refer also to your USB device’s documentation.

Problem

Procedure

USB device does not

Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows documentation

 

for information on checking the drivers.

 

If you are using an operating system that does

 

not support USB, you can still use a USB mouse

 

and/or USB keyboard. If these devices do not

 

work, make sure the USB KB/Mouse Legacy

 

Emulation item in BIOS Setup is set to Enabled.

 

If problems persist, contact your dealer.

Standby/Hibernation

Problem

Procedure

The system will not

Is Audio Player open? The system might not

enter standby/

enter standby/hibernation, if Audio Player is

hibernation

either playing a selection or finished playing a

 

selection. Close Audio Player before you select

 

standby/hibernation.

 

If problems persist, contact your dealer.

 

 

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User’s Manual