Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

 

moves erratically

documentations for instructions on cleaning.

 

 

If problems persist, contact your dealer.

 

 

 

SD/MS/MS Pro Card

Refer also to Chapter 8, Optional Devices.

Problem

Procedure

Memory card error

Reseat the memory card to make sure it is firmly

occurs

connected.

 

Check the card’s documentation.

 

 

You cannot write to the

Make sure the card is not write protected.

memory card

 

You cannot read a file

Make sure the target file is on the memory card

 

inserted in the slot.

 

If problems persist, contact your dealer.

 

 

SIM card

Refer also to Chapter 8, Optional Devices.

Problem

Procedure

SIM card error occurs

Remove the SIM card from the computer, make

 

sure to confirm that the card oriented correctly

 

and reinsert it in order to ensure it is firmly

 

connected.

 

Check the card’s documentation.

 

If problems persist, contact your dealer

 

 

External Monitor

Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.

Problem

Procedure

Monitor does not turn

Make sure that the external monitor’s power

on

switch is on. Confirm that the external monitor’s

 

power cable is plugged into a working power

 

outlet.

No display

Try adjusting the contrast and brightness

 

controls on the external monitor.

 

Press hot keys Fn + F3 to change the display

 

priority and make sure it is not set for the internal

 

display.

User’s Manual

9-9