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| Troubleshooting |
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| Problem | Procedure |
| The mouse pointer | The mouse might be dirty. Refer to your mouse |
| moves erratically | documentations for instructions on cleaning. |
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| If problems persist, contact your dealer. |
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Refer also to Chapter 8, Optional Devices.
Problem | Procedure |
Memory card error | Reseat the memory card to make sure it is firmly |
occurs | connected. |
| Check the card’s documentation. |
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You cannot write to the | Make sure the card is not write protected. |
memory card |
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You cannot read a file | Make sure the target file is on the memory card |
| inserted in the slot. |
| If problems persist, contact your dealer. |
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Refer also to Chapter 8, Optional Devices.
Problem | Procedure |
SIM card error occurs | Remove the SIM card from the computer, make |
| sure to confirm that the card oriented correctly |
| and reinsert it in order to ensure it is firmly |
| connected. |
| Check the card’s documentation. |
| If problems persist, contact your dealer |
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Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation.
Problem | Procedure |
Monitor does not turn | Make sure that the external monitor’s power |
on | switch is on. Confirm that the external monitor’s |
| power cable is plugged into a working power |
| outlet. |
No display | Try adjusting the contrast and brightness |
| controls on the external monitor. |
| Press hot keys Fn + F3 to change the display |
| priority and make sure it is not set for the internal |
| display. |
User’s Manual |