Chapter 6

Troubleshooting

TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause.

All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following guidelines:

Stop immediately when you recognize a problem exists as taking further action may result in data loss or damage, or you may destroy valuable problem related information that can help solve the problem.

Observe what is happening - write down what the system is doing and what actions you performed immediately before the problem occurred. Make a screenshot of the current display.

Please also be aware that the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

Preliminary checklist

You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem:

Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.

Before you attach an external device you should first turn the computer off, then when you turn the computer back on again it will recognize the new device.

Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).

User's Manual

6-1

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Toshiba L50-A/L50D-A/L50t-A/L50Dt-A, S50t-A/S50Dt-A, S50-A/S50D-A user manual Problem solving process, Preliminary checklist
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S50t-A/S50Dt-A, P50-A/P50D-A/P50t-A/P50Dt-A, S50-A/S50D-A, L50-A/L50D-A/L50t-A/L50Dt-A specifications

The Toshiba L50-A, L50D-A, L50t-A, L50Dt-A, S50-A, S50D-A, P50-A, P50D-A, P50t-A, P50Dt-A, S50t-A, and S50Dt-A laptops represent a diverse lineup targeting various user requirements, from casual home use to more demanding professional applications. These models blend performance, style, and useful features, ensuring they meet a broad range of needs.

The Toshiba L50 series is known for its stunning visuals. Equipped with a 15.6-inch display, these laptops make use of Toshiba's TruBrite technology, which enhances color and brightness for a vibrant viewing experience whether you're working on spreadsheets or streaming videos. The L50D models, powered by AMD processors, offer excellent performance for everyday tasks, combining multitasking capabilities with integrated graphics that can handle light gaming and multimedia playback.

Moving to the S50 series, these laptops come with an ultra-slim profile, making them an excellent choice for users who prioritize portability without sacrificing performance. The S50 models incorporate Intel’s latest processors, delivering faster processing speeds and energy efficiency. The backlit keyboard and high-definition display are designed for comfortable use and enhanced productivity, making them suitable for both students and professionals.

The P50 series is tailored for power users, including creatives and engineers. Featuring Intel's Core i7 processors and dedicated NVIDIA graphics options, these laptops are ideal for graphic design, video editing, and gaming. The P50t model includes a touchscreen feature, enhancing user interaction and providing a modern touch to the computing experience. With generous RAM options and high-speed SSD configurations, users benefit from rapid boot times and smooth multitasking.

All models prioritize user-friendly designs, incorporating ample ports for connectivity, including USB 3.0 and HDMI outputs. Additionally, they feature Toshiba’s exclusive software utilities aimed at optimizing battery performance and providing an extended life of the device.

In conclusion, the Toshiba L50-A, L50D-A, L50t-A, L50Dt-A, S50-A, S50D-A, P50-A, P50D-A, P50t-A, P50Dt-A, S50t-A, and S50Dt-A laptops serve a diverse range of users with their unique features and robust performance. Whether for everyday use, professional work, or creative endeavors, these laptops embody the versatility and quality Toshiba is known for.
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