IBM 48X manual Appendix B. Problem solving, You cannot format a CD-RW disc

Appendix B. Problem solving

Computer problems can be caused by hardware, software, or user error. You might be able to use the information in this section to solve problems yourself, or gather helpful information you can pass on to a service technician.

Review the following list for any problem descriptions that might fit your situation.

Troubleshooting

Your computer or CD-RW drive does not operate correctly or the busy indicator light does not come on.

Take the following actions:

1.Check that the CD is loaded with the label side up.

2.Check that all devices are correctly connected to the computer and the electrical outlet. If all devices are correctly connected and you are still experiencing problems, go to step 3.

3.Turn off the computer, unplug the cables from the electrical outlets for your computer and all attached devices, and remove the computer cover.

4.Check that all power and IDE cables are securely attached. Disconnect the IDE cable and check for bent or misaligned pins. If you do not find any problems, reconnect the IDE cable. Reattach all cables and power cords and replace the computer cover. Turn on the computer, restart the system, and then attempt to open the CD tray by pressing the Eject/Load button. If the tray fails to open and the busy indicator light does not come on, turn off the computer and try using another 4-pin dc power cable.

5.Check that the color-coded edge on the IDE cable aligns with pin 1 on the IDE port and is closest to the power cable on the 48X/32X/48X Max CD-ReWritable drive See “Step 3. Selecting an IDE port” on page 4.

6.Check that the IDE cable is connected to the proper IDE port connection. See “Step 3. Selecting an IDE port” on page 4 for more information.

7.Check the CD-RW drive and any other device on the IDE cable for the proper master/slave jumper settings. See “Step 4. Setting the configuration jumper” on page 4 for more information.

8.If the middle connector on the IDE cable is attached to the IDE port on the system board, remove the connector and reattach the cable. If there is only one device on the IDE port, attach the connector at one end of the cable to the IDE port and the connector at the other end to the device, leaving the middle connector (if there is one) open. If there are two devices on the IDE port, attach the connector at one end of the cable to the IDE port. If there is a hard disk drive, attach it to the connector at the other end of the cable and attach the CD-RW drive to the middle connector.

You cannot format a CD-RW disc

Take the following actions:

1.Check your media. This CD-RW drive cannot format 1X or 2X speed media.

2.Erase the CD-RW with the following procedure, then try formatting again.

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