Country or Region Telephone Number | IBM 48X instruction

definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). For other countries, see the telephone numbers below.

Phone numbers are subject to change without notice. For the latest phone number list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.

Country or Region	Telephone Number	Country or Region	Telephone Number

Argentina	0800-666-0011	Malaysia	03-7727-7800

Australia	1300-130-426	Mexico	001-866-434-2080

Austria	01-24592-5901	Netherlands	020-514-5770

Belgium	Dutch 02-210-9820	New Zealand	0800-446-149
	French 02-210-9800

Bolivia	0800-0189	Norway	66 81 11 00

Brazil	55-11-3889-8986	Peru	0-800-50-866

Canada	1-800-565-3344	Philippines	632-995-2225
	Toronto 416-383-3344

Chile	800-224-488	Portugal	21-791 51 47

China (PRC)	800-810-1818	Russia	095-940-2000

China (Hong Kong	852-2825-7799	Singapore	1800-840-9911
S.A.R.)

Columbia	980-912-3021	Spain	91-662 49 16

Denmark	45 20 82 00	Sweden	08-477 4420

Ecuador	1-800-426911 (option	Switzerland	058-333-09-00
	#4)

Finland	09-459 69 60	Taiwan	886-2-2725-9799

France	02 38 55 74 50	Thailand	66-2-273-4000

Germany	07032-1549 201	Turkey	00-800-446-32-041

Indonesia	021-523-8535	United Kingdom	0-1475-555 055

Ireland	01-815-9202	United States	1-800-426-7378

Italy	02-7031-6101	Uruguay	000-411-005-6649

Japan	Consumer customers	Venezuela	0-800-100-2011
	0120-887-870
	Business customers
	0120-887-874

Luxembourg	298-977 5063	Vietnam	848-8295-160

Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 41

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IBM 48X manual Country or Region Telephone Number

Contents

User’s Guide Page User’s Guide Page Safety Read first Iv 48X/32X/48X Max CD-RW Drive User’s Guide Contents Vi 48X/32X/48X Max CD-RW Drive User’s Guide Appendixes Installation and user’s guideAbout this book Registering your option Viii 48X/32X/48X Max CD-RW Drive User’s Guide Installation and user’s guide IntroductionProduct description Handling Instructions Software descriptionBefore you begin System requirements 1Reserved Product viewsFront view of the drive Back view of the drive Unpacking the drive Installing the DriveSetting the configuration jumper Opening the computer Mounting the drive in the bay Completing the hardware installation Updating your computer configurationAttaching the cables to the drive Using CD-R and CD-RW discs Installing the CD-RW drive software Handling and caring for a CD Using the drive Caring for the CD-RW driveLoading a CD Ejecting a CD manually Using the software Click Make Compatible Open My Computer IBM RecordNow Using the RecordNow software Appendix A. Product specifications Physical specificationsPower requirements Media Speed Compatibility Drive-performance specificationsEnvironmental requirements Write/Read speeds Create CD-ROM XA Mode 2 Form 1 and Mode 2 Form 2 or CD-ROM Extended You cannot format a CD-RW disc Appendix B. Problem solving Select For use with record now You cannot create a multi-session discYou cannot successfully write to a CD-R or CD-RW disc You cannot eject a CD Click Start → Settings → Control Panel CD cannot be readOpen My Computer and Explore the CD-RW Drive Your computer hangs at boot-up There is no sound from the CDYour computer will not shut down or stand by Changing the DMA parameter setting for Windows XP Click Device Manager Enabling DMA for Windows 2000 Professional Appendix D. Service and Support Online technical supportTelephone technical support 24 48X/32X/48X Max CD-RW Drive User’s Guide What this Warranty Covers What this Warranty Does not CoverPart 1 General Terms How to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Limitation of Liability Your Additional Responsibilities Part 2 Country-unique Terms Americas ArgentinaBrazil Asia Pacific Australia North AmericaCanada United States India Hong Kong S.A.R. of China and Macau S.A.R. of China PEOPLE’S Republic of China PRC JapanMalaysia NEW Zealand EUROPE, Middle EAST, Africa Emea Singapore Governing Law Following Terms Apply to ALL EU Countries European Union EU Spango Valley Greenock Scotland PA 16 OAH France Egypt Germany HungaryIreland United Kingdom Items for Which IBM is Not LiableSlovakia South AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland Part 3 Warranty Information Warranty PeriodDDS/5 Tape Drive Courier or Depot Service4 Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site Service Country or Region Telephone Number 42 48X/32X/48X Max CD-RW Drive User’s Guide Appendix F. Notices Federal Communications Commission FCC statement Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Deutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directiveUnion Européenne Directive Conformité électromagnétique Union Europea Normativa EMC Unione Europea Directiva EMC Conformidad électromagnética Trademarks 48 48X/32X/48X Max CD-RW Drive User’s Guide Page Part Number 22P7046