9. Help

9.1Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following communication messages will be printed on the sending and journal reports (page 24).

COMMUNICATION ERROR (Code: 40-42, 46-72, FF)

LA transmission or reception error occurred. Try again or check with the other party.

COMMUNICATION ERROR (Code: 43, 44)

LA line problem occurred. Connect the

telephone line cord to a different jack and try again.

LAn overseas transmission error occurred. Try using the overseas mode (feature #23, page 43).

DOCUMENT JAMMED

LThe document is jammed. Remove the jammed document (page 55).

ERROR-NOT YOUR UNIT (Code: 54, 59, 70)

LA transmission or reception error occurred because of a problem with the other party’s fax machine. Check with the other party.

MEMORY FULL

LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 53).

NO DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document and try again.

OTHER FAX NOT RESPONDING

LThe other party’s fax machine is busy or has

run out of recording paper. Try again.

LThe document was not fed properly. Re- insert the document and try again.

LThe other party’s fax machine rings too many

times. Send the fax manually (page 23).

LThe other party’s machine is not a fax

machine. Check with the other party.

LThe number you dialled is not in service.

PRESSED THE STOP KEY

L{STOP}was pressed and fax communication was cancelled.

OK

L Fax communication was successful.

9.2Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

CALL SERVICE

LThere is something wrong with the unit. Contact our service personnel.

CHECK DOCUMENT

LThe document was not fed into the unit properly. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers (page 55) and try

again.

LAttempted to transmit a document longer than 600 mm. Press {STOP} to remove the document. Divide the document into two or more sheets and try again.

CHECK MEMORY

LThe memory (telephone numbers, parameters, etc.) has been erased. Re- program.

CHECK PAPER

LThe recording paper is not installed or the unit has run out of paper. Install paper and

press {START} to clear the message.

LThe recording paper was not fed into the unit

properly (page 54). Reinstall paper (page 12) and press {START} to clear the message.

LThe recording paper has jammed near the recording paper entrance. Clear the jammed paper (page 53) and press {START} to clear the message.

COVER OPEN

LThe back cover is open. Close it.

DIRECTORY FULL

LThere is no space to store new entries in navigator directory. Erase unnecessary entries (page 19).

FAX IN MEMORY

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Panasonic KX-FP363HK, KX-FP343HK manual Error messages Reports, Error messages Display
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KX-FP343HK, KX-FP363HK specifications

The Panasonic KX-FP363HK and KX-FP343HK are multifunctional fax machines designed to meet the needs of both home offices and small businesses. These models combine reliable faxing capabilities with additional features that enhance productivity and efficiency.

One of the standout features of the KX-FP363HK is its advanced thermal transfer printing technology. This ensures that your documents are printed with sharp clarity and precision, making them easy to read. The machine is equipped with a high-resolution printing capability, allowing for clear reproduction of text and images. The KX-FP343HK shares similar printing technology, providing users with high-quality output while maintaining cost efficiency.

Both models offer a user-friendly interface that simplifies the sending and receiving of faxes. They come with an intuitive control panel that allows for easy navigation through various functions. The KX-FP363HK boasts a larger memory capacity compared to the KX-FP343HK, enabling it to store more pages of sent and received faxes. This can be particularly useful in busy office environments where multiple faxes are processed daily.

In terms of connectivity, these fax machines feature a built-in telephone line interface, allowing users to send faxes directly from their telephone line. The dual access capability allows one user to send a fax while another is receiving one, eliminating waiting times and improving workflow efficiency. Additionally, the KX-FP363HK is equipped with a one-touch dial feature that enables quick access to frequently dialed numbers.

Both models are designed with energy efficiency in mind. They incorporate technologies that reduce power consumption when not in use, promoting an eco-friendly approach to office operations. Compact and lightweight, the KX-FP363HK and KX-FP343HK can fit seamlessly into any workspace.

Moreover, the KX-FP363HK includes a built-in answering machine, a significant advantage for users who require dual functionality. The KX-FP343HK, while lacking this feature, still provides essential faxing capabilities without the added complexity.

In summary, the Panasonic KX-FP363HK and KX-FP343HK are reliable choices for users seeking quality faxing solutions. With features like thermal transfer printing, user-friendly controls, and energy-efficient designs, these machines are well-suited for efficiently handling the demands of everyday faxing tasks. Whether in a home office or a small business setting, Panasonic has ensured that these models deliver the performance and reliability users expect.
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