9. Help
LWhen you have a single telephone line and subscribe to a telephone company’s voice mail service, you must also subscribe to the duplex ring service (page 32).
I cannot receive documents automatically.
LThe receiving mode is set to TEL mode. Change the receiving mode:
–
–
LThe time taken to answer the call is too long. Decrease the number of rings in feature #06 (page 43).
LThe greeting message is too long. Record a shorter message (page 35)
The display shows “CONNECTING.....”, but
faxes are not received.
LThe incoming call is not a fax. Change the receiving mode:
–
–
A blank sheet is ejected.
LIf a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (page
44).
LThe other party placed the document in their fax machine the wrong way. Check with the other party.
A white line or a smudge appears on your recording paper.
LThe glass or rollers are dirty. Clean them (page 55).
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 8 for further details.
LThe other party sent a faint document. Ask them to send a clearer copy of the document.
LThe thermal head is dirty. Clean it (page 56). L Some paper has instructions recommending
which side to print on. Try turning the paper over.
L You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
The other party complains that they cannot send a document.
LThe receiving mode is set to TEL mode. Change the receiving mode:
–
–
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 53).
I cannot select the desired receiving mode.
LIf you want to set TAD/FAX
–
–
mode is displayed.
LIf you want to set TEL mode, press
{RECEIVE MODE}
mode is displayed.
LThe Distinctive Ring of feature #31 is activated (page 32)
9.3.4 Copying
The unit will not make a copy.
LYou cannot make a copy during programming. Make the copy after
programming.
LYou cannot make a copy during telephone conversation.
A black line, a white line or smudge appears on the copied document.
LThe glass or rollers are dirty. Clean them (page 55).
The copied image is distorted.
LThe thermal head is dirty. Clean it (page 56).
The printing quality is poor. Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 8 for further details.
Original Copy
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