Error code

Problem

What to do

 

 

 

 

 

1C30

Directory creation fail-

Check if the access privilege to the storage directory is writable.

 

 

ure

Check if the server or local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

1C31

File creation failure

Check if the access privilege to the storage directory is writable.

 

 

 

Check if the server or local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

1C32

File deletion failure

Check if the access privilege to the storage directory is writable.

 

 

 

Check if the server or local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

1C33

File access failure

Check if the access privilege to the storage directory is writable.

 

 

 

Check if the server or local disc has a sufficient space in disc

 

 

 

capacity.

 

 

 

 

 

1C40

Image conversion

Turn the power OFF and then back ON. Perform the job in error

 

 

abnormality

again. If the error still occurs, contact your service representa-

 

 

 

tive.

 

 

 

 

 

1C60

HDD full failure during

Reduce the number of pages of the job in error and perform the

 

 

processing

job again. Check if the server or local disc has a sufficient space

 

 

 

in disc capacity.

 

 

 

 

 

1C61

Address Book reading

Turn the power OFF and then back ON. Perform the job in error

 

 

failure

again.

 

 

 

Reset the data in the Address Book and perform the job again.

 

 

 

If the error still occurs, contact your service representative.

 

 

 

 

8

1C62

Memory acquiring fail-

Turn the power OFF and then back ON. Perform the job in error

 

ure

again. If the error still occurs, contact your service representa-

 

 

tive.

 

 

 

 

 

1C63

Terminal IP address

Ask your administrator to set the IP address of the equipment.

 

 

unset

 

 

 

 

 

 

1C64

Terminal mail address

Ask your administrator to set the E-mail address of the equip-

 

 

unset

ment.

 

 

 

 

 

1C65

SMTP address unset

Ask your administrator to set the SMTP server address.

 

 

 

 

 

1C66

Server time time-out

Check if the SMTP server is operating properly.

 

 

error

 

 

 

 

 

 

1C69

SMTP server connec-

Ask your administrator to set the login name or password of

 

 

tion error

SMTP server and perform the job again. Check if the SMTP

 

 

 

server is operating properly.

 

 

 

 

 

1C6A

HOST NAME error

Ask your administrator to check if there is an illegal character in

 

 

 

the device name. Delete the illegal character and reset the

 

 

 

appropriate device name.

 

 

 

 

 

1C6B

Terminal mail address

Ask your administrator to check if there is an illegal character in

 

 

error

the E-mail address of the equipment. Delete the illegal charac-

 

 

 

ter and reset the appropriate E-mail address, then perform the

 

 

 

job again.

 

 

 

 

 

1C6C

Destination mail

Check if there is an illegal character in the Destination E-mail

 

 

address error

address. Delete the illegal character and reset the appropriate

 

 

 

Destination E-mail address, then perform the job again.

 

 

 

 

 

1C6D

System error

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still occurs, contact

 

 

 

your service representative.

 

 

 

 

 

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Toshiba 850, 720 manual 251, Error code Problem What to do