6.Error Code (Cont.)

 

Error code

Problem

What to do

 

 

 

 

 

1C70

SMTP client OFF

Ask your administrator to enable the SMTP Client and perform

 

 

 

the job again.

 

 

 

 

 

1C71

SMTP authentication

Check if the SMTP authentication method, login name and

 

 

error

password are correct.

 

 

 

 

 

1C72

POP Before SMTP

Check if the settings of POP Before SMTP and POP3 are cor-

 

 

error

rect.

 

 

 

 

 

1C80

Internet Fax transmis-

Confirm the “Received Internet Fax Forward” settings.

 

 

sion failure when pro-

 

 

 

cessing E-mail job

 

 

 

received

 

 

 

 

 

 

1C81

Onramp Gateway

Confirm the mail box settings.

 

 

transmission failure

 

 

 

 

 

 

1C82

Internet Fax transmis-

Confirm the “Received Fax Forward” setting.

 

 

sion failure when pro-

 

 

 

cessing Fax job

 

 

 

received

 

 

 

 

 

 

1CC0

Job canceling

Job was canceled

 

 

 

 

 

1CC1

Power failure

Check if the power cable is connected properly and it is inserted

 

 

 

securely. Check if the power voltage is unstable.

 

 

 

 

 

3A10-3A12

MIME format error

Ask the sender to resend the E-mail in the MIME1.0 format.

 

 

 

 

8

3A20-3A22

E-mail process error

Ask the sender to resend the E-mail.

 

 

 

3A30

Partial E-mail timeout

Ask the sender to resend the E-mail, or change the Partial Wait

 

error

time setting.

 

 

 

 

 

3A40

Invalid partial E-mail

Ask the sender to resend the partial E-mail in the RFC2046 for-

 

 

received

mat.

 

 

 

 

 

3A50-3A52

HDD full error

Ask the sender to resend the E-mail by separating it to several

 

 

 

E-mails. If this error occurs because the paper empty occurs

 

 

 

and too much waiting jobs are stored in the hard disc, add the

 

 

 

paper to activate other jobs.

 

 

 

 

 

3A60-3A62

HDD full alert

Ask the sender to resend the E-mail by separating it to several

 

 

 

E-mails. If this error occurs because the paper empty occurs

 

 

 

and too much waiting jobs are stored in the hard disc, add the

 

 

 

paper to activate other jobs.

 

 

 

 

 

3A70

Interrupt partial E-mail

Ask your administrator to enable the Enable Partial E-mail set-

 

 

reception

ting and ask the sender to resend the E-mail.

 

 

 

 

 

3A80-3A82

Partial E-mail disabled

Ask your administrator to enable the Enable Partial E-mail set-

 

 

 

ting and ask the sender to resend the E-mail.

 

 

 

 

 

3B10-3B12

E-mail format error

Ask your administrator to enable the Enable Partial E-mail set-

 

 

 

ting and ask the sender to resend the E-mail.

 

 

 

 

 

3B20-3B22

Context-Type error

Ask the sender to resend the E-mail with attached files that are

 

 

 

the TIFF format.

 

 

 

 

 

3B30-3B32

Invalid character set

Ask the sender to resend the E-mail in the ISO-8559-1/2 format.

 

 

 

 

 

3B40-3B42

E-mail decode error

Ask the sender to resend the E-mail.

 

 

 

 

 

3C10-3C13

TIFF analysis error

Ask the sender to resend the E-mail with attached files that are

 

 

 

the TIFF format.

 

 

 

 

252

8.JOB STATUS

 

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