Toshiba 720, 850 manual 254, Scan Job Error code Problem What to do Scan to E-mail

6.Error Code (Cont.)

	Scan Job
	Error code	Problem	What to do
	Scan to E-mail
	2C10, 2C12,	Illegal Job status	A system error has occurred during sending an E-mail. Retry it.
	2C13, 2C20-		If the error still occurs, contact your service representative.
	2C22
	2C11, 2C62	Not enough memory	Scan job exceeded the limit or maximum size. Send your docu-
			ments separately.
	2C14	Invalid parameter	Make sure you specify the settings correctly and try again.
		specified
	2C15	Message size	You are sending too many documents at a time. Send your doc-
		exceeded limit or maxi-	uments separately.
		mum size
	2C30	Failed to create direc-	Make sure that the access privilege to the storage directory is
		tory	writable and the server or local disc has a sufficient space. Then
			retry the scan.
	2C31, 2C33	Failed to create file	Make sure that the access privilege to the storage directory is
			writable and the server or local disc has a sufficient space. Then
			retry the scan.
	2C32	Failed to delete file	Make sure that the access privilege to the storage directory is
			writable and the server or local disc has a sufficient space. Then
			retry the scan.
8	2C40	Failed to convert	Turn the power OFF and then back ON.
		image file format	Retry the scan. If the error still occurs, contact your service rep-
			resentative.
	2C61	Failed to read	Turn the power OFF and then back ON.
		AddressBook	Retry the job in error. Reset the data in the Address Book and
			retry it. If the error still occurs, contact your service representa-
			tive.
	2C63, 2C64	Invalid Domain	Ask your administrator to set the IP address.
		Address
	2C65, 2C66,	Failed to connect to	Make sure the SMTP server is correctly working, or the SMTP
	2C69	SMTP server	server address has been set correctly. Then retry the scan.
	2C6A	Failed to send E-Mail	Turn the power OFF and then back ON. Retry the scan. If the
		message	error still occurs, contact your service representative.
	2C6B	Invalid address speci-	Ask your administrator to check if there is an illegal character in
		fied in From: field	the E-mail address of the equipment. Delete the illegal charac-
			ter and reset the appropriate E-mail address, then perform the
			job again.
	2C6C	Invalid address speci-	Check if there is an illegal character in the Destination E-mail
		fied in To: field	address. Delete the illegal character and reset the appropriate
			Destination E-mail address, then perform the job again.
	2C6D	NIC system error	Turn the power OFF and then back ON. Retry the job in error. If
			the error still occurs, contact your service representative.
	2C70	SMTP service is not	Ask your administrator to enable the SMTP setting.
		available
	2C71	SMTP authentication	Check if the SMTP authentication method, login name and
		error	password are correct.

254 8.JOB STATUS