Problem

Solution

 

 

My DVD won’t play.

You can put data files on a DVD to store them or transfer them to another

 

PC. However, data files on a DVD do not play in a DVD player. Rerecord

 

your files to a file format that can be read by some DVD players.

 

 

Codec errors are

Codec is an abbreviation for compressor-decompressor. A codec is

occurring when I

software or hardware used to compress and decompress digital media.

play certain files.

If you get a codec error when playing an audio file, open the file in

 

 

Windows Media Player. If you have configured Windows Media Player

 

to automatically download codecs and the correct codec is available,

 

then your file should play. You must be connected to the Internet to

 

download the codec file.

 

 

My music files

Make sure you use Windows Media Player to add your music files to the

don’t appear in the

Media Library.

Media Library.

Check that the Windows Media Player setting for Access rights of other

 

 

applications is not set to No access. It must be set to Read only or Full

 

access for your music files to appear. Refer to Windows Media Player

 

Help for more information.

 

 

Send/Don’t Send

If you get an error message with Send and Don’t Send options, close the

error messages keep

dialog box by clicking Send or Don’t Send. Continue with your tasks. For

appearing.

best performance, HP recommends that you restart your PC at a

 

convenient time. To restart the PC: Click Start on the taskbar, click Turn

 

Off Computer, and then click Restart.

n

If you need

more information about using or troubleshooting Media Center, refer to the Media Center Help files or

the Help and Support files in the Start menu.

Ican’t enter four-digit channels into my remote control (DISH Network).

If you have connected your TV signal source through a set-top box that uses four-digit channel selection — for example, a DISH Network (EchoStar Satellite Corporation) DP301 receiver — you may need to change your TV signal settings. To do this:

Open Media Center and select Settings, TV, and then select Set up TV signal. Follow the onscreen instructions until you get to the Choose Number of Digits screen. Choose Four digits. Then in the How Do You Change Channels screen, be sure to select the option Yes, I have to press ENTER or OK. Complete the setup wizard.

Troubleshooting 149

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HP m1000y (D7223L) Problem Solution My DVD won’t play, Codec errors are, Occurring when, Play certain files, Don’t appear

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