ProblemSolution
I forgot my parental Open Media Center and select Settings, and then select General.
control password. Highlight (do not open) Parental Control. Hold down Ctrl and Alt and press Enter on your keyboard. This will reset the password and allow you to enter a new
Postal code results do not match my channels in Television Program Guide (Europe only).
If program listings displayed in the Television Program Guide don’t match your local channels after you have selected your postal code, do one of the following:
■Select your city if it is listed: select a lineup at the bottom of the list if it matches yours, or set the listings manually.
■To manually set the Guide listings, open Media Center, select Settings, TV, Guide and then select Add missing channels to add channels. Select Edit Guide listings to turn off channels you don’t have, or to change channel numbers to the correct program information. If you do not know the channel (frequency) information for your TV programs, check the setup of your TV or contact your TV service provider for this information.
■For detailed instructions, click the Help icon in Media Center.
If you have manually set your Guide listings, you may not be able to download program listings to display in the Guide, but you will still be able to schedule recordings and view programs from the added channels.
Troubleshooting 151
