Issue Possible Cause & Solution Reference
Sound cuts out; I can hear
myself through the
speaker.
You are too far away from the microphone.
Try speaking closer to the microphone.
The environment is not suited to speakerphone calls.
Do not use the unit within 2 m of projectors, air conditioning
devices, fans, or other audible or electrical noise emitting
devices.
If using the unit in a room with windows, close the curtains
or blinds to prevent echoes.
Use the unit in a quiet environment.
The unit was moved during a call.
Do not move the unit while on a call.
Objects are obstructing the microphone.
Do not obstruct the unit during calls. Keep your hands, as
well as common objects such as folders, cups, and coffee
pots away from the unit during calls.
The other party is using a half-duplex speakerphone.
If the other party is using a half-duplex speakerphone,
sound may cut out occasionally during calls. For best
performance, the other party should use a full-duplex
speakerphone.

Phonebook List

Issue Possible Cause & Solution Reference
I cannot add or edit entries
to the phonebook list. The phonebook list is full.
Delete any unnecessary entries. The maximum number of
entries in the phonebook list is 500 for the KX-UT123/
KX-UT133/KX-UT136 and 100 for the KX-UT113.
Page 35
Error Messages
During operation, error messages might appear on the unit. The following table lists these messages and
possible causes and solutions.
Message Possible Causes & Solutions Reference
IP address collision The unit’s network settings are incorrect.
Consult your system administrator or dealer.
Illegal IP address
Invalid IP address
Check LAN cable. The LAN cable is not connected.
Check all connections. Page 59
Document Version 2011-06 Operating Instructions 75
Appendix