Panasonic KX-UT136, KX-UT133, KX-UT113, KX-UT123 manual Making and Receiving Calls, Sound Quality

Appendix

Making and Receiving Calls

Issue

I cannot make calls.

Possible Cause & Solution

•Your phone system/service has disabled service for your unit.

→On the Information Display screen (Page 42), if "Not registered" is displayed in "Status", consult your administrator or dealer.

•The phone number was entered incorrectly.

→Confirm that you have entered the phone number of the other party correctly.

→Consult your administrator or dealer.

Reference

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Page 25

•The unit is downloading a firmware update.

→You cannot make calls while the unit is downloading updates. Wait for the update to finish, and then try making a call.

•The phonebook list is being imported or exported.

→Wait a few minutes for the operation to complete.

→Confirm with your administrator or dealer.

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I cannot make long distance calls.

The unit does not ring when a call is received.

While talking to an outside party, the line is disconnected.

•Your telephone service does not allow you to make long distance calls.

→Make sure that you have subscribed to your telephone company’s long distance service.

•The ringer is turned off.

→Press [] while a call is being received, or change the ringer volume setting.

•Your phone system/service may impose a time limit on outside calls.

→Consult your dealer to extend the time limit, if necessary.

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Page 39

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Sound Quality

Issue

The other party cannot hear my voice.

Possible Cause & Solution

•The unit is muted.

→Press [MUTE] to turn off the mute feature.

•If you are using the speakerphone, objects may be obstructing the microphone.

→Do not obstruct the unit's microphone during calls. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the unit during calls.

Reference

Page 30

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Operating Instructions Document Version 2011-06