Help & Troubleshooting

PIN 2 (BAT+)

 

 

PIN 4 (GND)

 

 

 

PIN 6 (GND)

PIN 16 (BAT+)

 

LH DLC

 

 

 

 

 

J1962 (OBD II) DLC

Scan Tool does not

 

 

 

power up.

Is

NO

 

 

battery fully

Charge battery.

 

 

 

charged?

 

 

Measure Voltage between

YES

 

 

BAT + and GND pins.

 

 

 

 

 

 

Measure resistance

 

 

 

between GND pin and

 

 

 

frame ground.

 

 

NO

 

 

 

Above 8V?

 

 

 

 

less than

NO

Repair Ground

YES

circuit. Refer to a

 

5 ohms?

 

service manual.

Contact Customer

YES

 

 

Service Center.

 

 

 

 

 

 

Open exists in power

 

 

 

circuit. Check for a blown fuse

 

 

or an open wire. Refer to a

 

 

service manual.

 

 

ERROR MESSAGES

8Vehicle Communication Fault

If the tool exhibits a problem when com-

municating with the vehicle, a message

ENTER

ENTERToResetT10Sec,ThenPessVehicleCommFaultTurnKeyOffrChecknec<YES>OperatiAgain?ErTry rions!NOro.ol~

displays. The vehicle’s control mod-

ule(s) enters into an unrecoverable

state. Press

and the tool resets.

Operating Error or Erroneous Data

AnOperatingError orErroneousData occurs if the vehicle’s computer(s) stops communicating with the scan tool. When this happens, the scan tool prompts you to try again or return to the Function List. Make a selection and press

.

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Image 104
Actron 9640A manual Error Messages, Vehicle Communication Fault, Operating Error or Erroneous Data