2TroubleshootingProcedures
 
SatelliteL550/SatelliteL555/SatelliteL557/SatelliteProL550
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TheCameraboardorsystemboardmaybethereasonofaCamerafault.Eitherofthesetwo
componentsmaybedamaged.Todetermineifthecomputer’sCameraisfunctioning
properly,performthefollowingprocedures.Figure2-14outlinestheprocess.Startwith
Procedure1andcontinuewiththeotherproceduresasinstructed.
Procedure1: Diagnostictest
Procedure2: Connectorandreplacementcheck
Procedure1 Diagnostictest
RunthefunctioningPrograminwindows,whichwilldisplaytheCameratestresult.
IftestsanddiagnosticsresultabnormalgotoProcedure2.Ifanerrorisnotlocated,the
Camerasystemisfunctioningproperly.
Procedure2 Connectorandreplacementcheck
TheCameraboardorsystemboardmaybedisconnectedordamaged.Disassemblethe
computerfollowingthestepsdescribedinChapter4,ReplacementProcedures,andperform
thefollowingchecks.
Check1 MakesurethattheCameraboardcableissecurelyslottedintothesystemboard.
Iftheproblempersists,gotoCheck2.
Check2 TheCameraboardmaybedamaged.Replaceitwithanewonefollowingthe
instructionsinChapter4.Iftheproblemstillexists,performCheck3.
Check3 Thesystemboardmaybedamaged.Replaceitwithanewonefollowingthe
instructionsinChapter4.