Toshiba PROL550 Procedure1 AudioCDcheck, Procedure2 Drivecleaningcheck, Procedure3 Softwarecheck

2￿Troubleshooting￿Procedures￿

DVD￿SuperMulti￿supporting￿+-R￿Double￿Rayer￿

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Figure￿2-11￿outlines￿the￿process.￿Perform￿the￿steps￿below￿starting￿with￿Procedure￿1￿and￿continue￿with￿the￿other￿procedures￿as￿required.￿

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Procedure￿1:￿ Audio￿CD￿test￿

Procedure￿2:￿ Drive￿cleaning￿check￿

Procedure￿3:￿ Software￿check￿

Procedure￿4:￿ Connection￿and￿replacement￿check￿

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Procedure￿1￿ Audio￿CD￿check￿

First,￿insert￿an￿audio￿CD￿into￿the￿CD/DVD￿drive.￿Use￿windows￿application￿to￿check￿device￿ can￿work￿fine￿or￿not.￿If￿it￿works,￿the￿problem￿is￿not￿with￿the￿drive.￿Go￿to￿Procedure￿3.￿If￿the￿ audio￿CD￿does￿not￿work,￿go￿to￿Procedure￿2.￿If￿the￿CD/DVD￿LED￿on￿the￿front￿panel￿does￿not￿ light￿when￿the￿disc￿is￿played￿and￿the￿drive￿gives￿no￿response,￿go￿straight￿to￿Procedure￿3.￿

Procedure￿2￿ Drive￿cleaning￿check￿

Insert￿a￿CD/DVD￿drive-cleaning￿disk￿into￿the￿drive￿clean￿according￿to￿the￿drive-cleaning￿product￿instructions.￿If￿the￿problem￿persists,￿go￿to￿Procedure￿3.￿

Procedure￿3￿ Software￿check￿

Ensure￿that￿the￿appropriate￿driver￿has￿been￿installed￿on￿the￿computer￿for￿the￿CD/DVD￿drive.￿

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SATELLITE￿L550￿/￿SATELLITE￿L555￿/￿SATELLITE￿L557￿/￿SATELLITE￿PRO￿L550￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿￿53￿