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Toshiba PROL550 manual TestsandDiagnostics

Models: PROL550

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3.TestsandDiagnostics

34 SatelliteL550/SatelliteL555/SatelliteL557/SatelliteProL550SeriesT&D

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Toshiba PROL550 manual TestsandDiagnostics

Contents

ToshibaPersonalComputer Satellite MaintenanceManual Disclaimer CopyrightTrademarks Preface SafetyprecautionsReadOnlyMemoryROM ThemanualisdividedintothefollowingpartsDiskcopyab TableofContents TestsandDiagnostics ReplacementProcedures Motherboard RemovingtheWLANCard InstallingtheWLANCard InstallingtheCPURemovingtheModemCard InstallingtheModemCard RemovingtheLCDBezelAssembly InstallingtheLCDBezel31 ReapplyShinetsu7726greaseonthethermalmoduleand AppendixB AppendixAAppendixC AppendixDHardwareOverview Contents Quick/Normal Charging Time TablesPage BatteryPack Features160/200/320GB,S-ATA7,200rpm SATELLITEL550MAINTENANCEMANUAL UniversalSerialBusUSBPorts ExternalMonitorPortExpressCardSlotBTO ESATABridgeMediaSlot SoundsystemBluetoothBTO PortcansendSDandHDvideo/audiosignals Lanbto1AIDPartsDescriptionPlacementPartA Compal Confidential Biosromeeprom SATELLITEL550MAINTENANCEMANUAL 2SATAHDD 2.5-inchHDDDVDSuperMulti+-RDoubleLayer 3DVDSuperMultiDrive DVDSuperMultiDriveSpecificationsPowerSupply SATELLITEL550MAINTENANCEMANUAL BatteryChargingControl MainBatteryBatteryCharge BatteriesRTCBattery TroubleshootingProcedures Page Contents Tables TroubleshootingIntroductionTroubleshootingFlowchart 4A56 1Troubleshootingflowchart2/2 SATELLITEL550/PROL550SERIESMAINTENANCEMANUAL7 SATELLITEL550/PROL550SERIESMAINTENANCEMANUAL8 A R T PowerSupplyTroubleshootingDC-INLED Procedure1 PowerStatusCheckDC-INLED Procedure2 Adaptor/batteryreplacementProcedure3 Powersupplyconnectioncheck ACpowercord ACadaptorcord System Adaptor Board BatteryProcedure5 Replacementcheck Procedure4 DiagnosticcheckA R T DisplayTroubleshootingProcedure2 Diagnosticcheck Procedure1 ExternaldisplaycheckProcedure3 Connectorandreplacementcheck A R T KeyboardTroubleshootingIftheproblemstillexists,performCheck3 Procedure1 ExternalkeyboardcheckN n e c tio n 6ExternalUSBDevicesTroubleshooting5ExternalUSBdevicetroubleshootingprocess Procedure2 Replacesystemboard Procedure1 Externaldeviceandconnectioncheck6Touchpadtroubleshootingprocess 7TouchPadTroubleshootingProcedure2 TouchPadreplacementcheck Procedure1 TouchPadconnectioncheck7Speakertroubleshootingprocess 8SpeakerTroubleshootingProcedure2 Earphonetest Procedure1 AudiosourcetestProcedure3 Connectioncheck Procedure4 ReplacementcheckStart WirelessLANTroubleshootingProcedure2 Connectorandreplacementcheck Procedure1 Diagnostictest9Cameratroubleshootingprocess CameraTroubleshootingSATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55029 10Bluetoothtroubleshootingprocess BluetoothTroubleshootingSATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55031 12 3in1cardTroubleshooting Procedure2 3in1Cardsocketcheck Procedure1 3in1cardtest12HDDtroubleshootingprocess 13 HDD/SSDTroubleshootingSATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55035 A R T 14CRTTroubleshootingProcedure2 CRTsetcheck Procedure1 CRTconnectioncheck14LANtroubleshootingprocess 15LANTroubleshootingProcedure2 LANconnectioncheck Procedure1LANDiagnostictestProcedure3 LANsetcheck 16MICTroubleshooting 17ButtonTroubleshooting SATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55042 Procedure2 Replacementcheck 17Modemtroubleshootingprocess ModemTroubleshootingProcedure2 Modemcardconnectioncheck Procedure1 TelephonelineconnectioncheckProcedure3 Modemreplacementcheck A R T ExpresscardTroubleshootingProcedure2 Expresscardsocketreplacementcheck Procedure1 Expresscardtest19HDMItroubleshootingprocess HDMITroubleshootingProcedure2 HDMIsetcheck Procedure1 HDMIconnectioncheckStart 21E-SATATroubleshootingProcedure2 WindowsApplicationcheck Procedure1 E-SATAdevicecheckProcedure3 Connectionandreplacementcheck 21Opticaldrivetroubleshootingprocess OpticalDriveTroubleshootingProcedure2 Drivecleaningcheck Procedure1 AudioCDcheckProcedure3 Softwarecheck Procedure4 Connectioncheckandreplacementcheck TestsandDiagnostics TestsandDiagnostics Memorycheck 1TheDiagnosticTestRDMITest WDMITest TestsandDiagnostics 2ExecutingtheDiagnosticTestThetestlistisasthefollowing AudiosoundTESTTests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays ItwillskipthisprocessifNkeypressed Tests and Diagnostics DisplayConfigurationThisItemwillshowtheunitconfiguration.Itincludes ThescreenshoulddisplayasbelowBuffaloonlyhaveonespeaker,noneedtestLeft/RightSpeaker 4Audiosoundtest5FanON/OFFTest 6FanON/OFFTest 6MainBatteryChargeTest7FDDTest Satellite L550/ProL550 Series Maintenance Manual Series T&D 9KeyboardTest MemorycheckKUK,forEurope Japankeyboard 3TestsandDiagnosticsSwapButtonsLeft/Right 10MousePadTest11LCDPixelsModeTest VGAMode 12MagneticSwitchTestFollowbelowstepstorunthistest ClosetheLCDcover OpentheLCD Tests and Diagnostics 13LANTest Page Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest ThetoolforfivebuttonsSKU,theScreenwoulddisplayasbelow 15BUTTONTESTBUTTONDMute 161stHDDTestTestsandDiagnostics Tests and Diagnostics Figurebelowwillbedisplayed 17ReadDMIWriteOMEstring WriteVersion WriteSerial WriteProduct 18WriteDMITestsandDiagnostics 18HDCPKeyCheck Ifthepictureshowsasbelow,itmeansheHDCPKEYfunctionisNG TestsandDiagnostics ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures RemovingtheCPU InstallingCPU Figures 4ReplacementProcedures General ForremovingtheLCDModule HowtousethecharttwoexamplesThenremove4.22LCDModule SafetyPrecautions SatelliteL550MaintenanceManual BeforeYouBegin AssemblyProcedures DisassemblyProceduresAfterinstallingaFRU,makesurethattheFRUandlaptopworknormally ScrewTighteningTorque ToolsandEquipmentSymbolexamples SymbolsofScrewsontheLaptopBodyColorsofScrewShanks 6mmbindscrew 12mmbindscrew B12 5mmstudRemovingtheBatteryPack BatteryInstallthebatterypackaccordingtothefollowingprocedures InstallingtheBatteryPackSlideinthebatterylock HDD ToseparatetheplatefromtheHDD,removefourM3x3screws M3x3*4 InstallingtheHDDSecurethemainHDDdoorbytighteningoneM2.5x6screw RemovingtheOptionalMemory MemorySpreadoutthetwomemorylocklatchessothatthememorypopsup InstallingtheOptionalMemoryRemovingtheODDBayModule ODDDisassemblingtheODDDrive InstallingtheODDBayModuleAssemblingtheODDDrive RemovingtheKeyboardCoverandKeyboard KeyboardCoverandKeyboardRemovethekeyboardcover 9Removingscrewsandreleasinghooksfromthekeyboard 10Removingthekeyboard InstallingthekeyboardCoverandKeyboardRemovingtheLogicUpperAssembly LogicUpperAssembly12Removingsixscrewsfromunderthekeyboard Turnthelaptopoverandopenit.Removesix2.5x6screwsInstallingtheLogicUpperAssembly LiftupthelogicupperassemblyFunctionBoard InstallingthefunctionboardRemovingtheFunctionBoard RemovingtheBluetoothcard BluetoothCardRemovethecardfromthelogicupperassembly InstallingtheBluetoothcard Removingthetouchpadbuttonboardandbracket TouchPadButtonBoardandBracketRemovetwoM2.5x4screwsandonecablefromthetouchpadbuttonboard RemovethetouchpadbuttonboardRemoveoneM2.5x4screwfromthetouchpadbracket InstallingtheTouchPadButtonboardandBracketRemovethetouchpadbracket Speakers InstallingtheSpeakersRemovingtheSpeakers Attachthespeakercabletothemotherboard RemovingtheDisplayAssembly DisplayAssemblyRemovethedisplayassemblyfromthelogiclowerassembly M2.5x6*4InstallingtheDisplayAssembly RemovetheleftandrighthingebracketsfromthelogiclowerassemblyThermalFan InstallingtheThermalFanRemovingtheThermalFan Motherboard RemovethemotherboardaccordingtothefollowingproceduresRemovingtheMotherboard Removethemotherboardfromthelogiclowerassembly 23RemovingtheDCINconnectorandcableInstallthemotherboardaccordingtothefollowingprocedures InstallingtheMotherboardSeatthemotherboarddowninthelowerlogicassembly 26InstallingtheDCINconnector USBBoard InstallingtheUSBBoardRemovingtheUSBBoard M2.5x4*1ODDBoard InstallingtheODDBoardRemovingtheODDBoard RemovingtheThermalModuleandVGABoard ThermalModuleandVGABoardOptionalRemovethethermalmodulefromthemotherboard 54 1 29RemovingtheThermalModule InstallingtheVGABoardandThermalModuleThermalpad 18 CPU RemovetheCPUaccordingtothefollowingproceduresandFigure4.32RemovingtheCPU WhenremovingtheCPU,keepthefollowinginmindInstallingCPU WLANCard InstallingtheWLANCardRemovingtheWLANCard ModemCardOptional InstallingtheModemCardRemovingtheModemCard Flipthemodemcardover,anddetachthecableconnectedtothecardRemovingtheLCDBezelAssembly LCDBezelAssembly36Takingoutthehingewall SeattheLCDbezelassemblyinthecorrectposition InstallingtheLCDbezel39Pressingthebezelhingewall PressthebezelupsidehooksasshowninFigure4.42 PresstheleftandrightsideofthebezelasshowninFigure4.41RemovingtheLCDModule LCDModuleM2x2.5*6 44RemovingtheLCDHingeAssembly45RemovingtheLVDScable RemovethetapeandLVDScableconnector.ThendetachtheLVDScableInstalltheinverterboardaccordingtothefollowingprocedures InstallingtheLCDModule47RemovingtheLCDModulefromtheLCDcoverassembly InstallingtheCMOSBoardandMicrophone LiftthemicrophonecablefromtheLCDcoverassemblyCMOSBoardandMicrophoneOptional RemovingtheCMOSBoardandMicrophoneAppendixA HandlingtheLCDModule PrecautionsforhandlingtheLCDmoduleSATELLITEA350SERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions FigureB-1SystemBoardLayoutTop SystemBoardTopViewFigureB-2SystemBoardLayoutBottom SystemBoardBottomViewLock G Enerator SLG8SP556VTR TableB-1SystemBoardICstopandbottomJesata SystemBoard Jfan AppendixC PinAssignmentsJFP JcrtJodd JhddJcam JBTJwlan TableC-11WLANConnectorpinassignments52-pinJlan JexpTableC-15SODIMMI/Fpinassignments200-PIN1/4 JusbbTableC-15SODIMMI/Fpinassignments200-PIN2/4 A10/AP TableC-15SODIMMI/Fpinassignments200-PIN3/4TableC-15SODIMMI/Fpinassignments200-PIN4/4 Jmic Jline18 JKB1 Jread TableC-19CARDREADERconnectorpinassignments21-pinJmxm TableC-20VGA/BConnectorpinassignments200-PIN1/4Table C-20 VGA/B Connector pin assignments 200-PIN 2/4 TableC-20VGA/BConnectorpinassignments200-PIN3/4 GND +3VS +3VS +3VS Jspk JexmicJpcm JmdcS1IOWR# TableD-1Scancodesset1andset21/4 AppendixD KeyboardScan/CharacterCodesTableD-1Scancodesset1andset22/4 Cap Keytop Code set Make Break TableD-1Scancodesset1andset23/4TableD-1Scancodesset1andset24/4 With left Shift TableD-2ScancodeswithleftShiftkeySet E0 AA E0 B6 E0 2A E0 E0 F0 E0 12 E0TableD-4ScancodeswithFnkey TableD-3ScancodesinNumlockmodeTableD-5Scancodesinoverlaymode Thiskeygeneratesonlymakecodes TableD-7No.126keyscancodeAppendixE KeyLayout Thai TI Keyboard Korean KO Keyboard United Kingdom UK Keyboard US International UI Keyboard Hebrew HB Keyboard Danish DM Keyboard Swiss SW Keyboard Arabic are Keyboard Czech CZ Keyboard Russian RU Keyboard Portuguese PO Keyboard Slovakian SL Keyboard Italian IT Keyboard French FR Keyboard German GR Keyboard Greek GK Keyboard Hungarian HG Keyboard Spanish SP Keyboard Turkish TR Keyboard Turkish F TR-F Keyboard Swedish SD Keyboard Belgian be Keyboard Yugoslavian YU Keyboard Norwegian NW Keyboard Scandinavian ND Keyboard SATELLITEL550/PROL550SERIESMAINTENANCEMANUAL Japanese JP Keyboard TableF-1SeriesScrewTorqueList AppendixF SeriesScrewTorqueListKTWAALogup AppendixG Reliability