13 HDD/SSDTroubleshooting | Toshiba PROL550 specification

2TroubleshootingProcedures

2.13 HDD/SSDTroubleshooting

Figure2-12HDDtroubleshootingprocess

SATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55034

Image 67

Toshiba PROL550 manual 13 HDD/SSDTroubleshooting, 12HDDtroubleshootingprocess

Contents

ToshibaPersonalComputer Satellite MaintenanceManual Disclaimer CopyrightTrademarks Preface Safetyprecautions ReadOnlyMemoryROM Themanualisdividedintothefollowingparts Diskcopyab TableofContents TestsandDiagnostics ReplacementProcedures Motherboard RemovingtheLCDBezelAssembly InstallingtheLCDBezel InstallingtheCPURemovingtheWLANCard InstallingtheWLANCard RemovingtheModemCard InstallingtheModemCard 31 ReapplyShinetsu7726greaseonthethermalmoduleand AppendixD AppendixAAppendixB AppendixC HardwareOverview Contents Quick/Normal Charging Time TablesPage BatteryPack Features160/200/320GB,S-ATA7,200rpm SATELLITEL550MAINTENANCEMANUAL UniversalSerialBusUSBPorts ExternalMonitorPort Soundsystem ESATAExpressCardSlotBTO BridgeMediaSlot BluetoothBTO PortcansendSDandHDvideo/audiosignals Lanbto 1AIDPartsDescriptionPlacementPartA Compal Confidential Biosromeeprom SATELLITEL550MAINTENANCEMANUAL 2SATAHDD 2.5-inchHDD DVDSuperMulti+-RDoubleLayer 3DVDSuperMultiDrive DVDSuperMultiDriveSpecifications PowerSupply SATELLITEL550MAINTENANCEMANUAL Batteries MainBatteryBatteryChargingControl BatteryCharge RTCBattery TroubleshootingProcedures Page Contents Tables TroubleshootingIntroduction TroubleshootingFlowchart 4A56 1Troubleshootingflowchart2/2 SATELLITEL550/PROL550SERIESMAINTENANCEMANUAL7 SATELLITEL550/PROL550SERIESMAINTENANCEMANUAL8 A R T PowerSupplyTroubleshooting DC-INLED Procedure1 PowerStatusCheck DC-INLED Procedure2 Adaptor/batteryreplacement Procedure3 Powersupplyconnectioncheck ACpowercord ACadaptorcord System Adaptor Board Battery Procedure5 Replacementcheck Procedure4 Diagnosticcheck A R T DisplayTroubleshooting Procedure2 Diagnosticcheck Procedure1 Externaldisplaycheck Procedure3 Connectorandreplacementcheck A R T KeyboardTroubleshooting Iftheproblemstillexists,performCheck3 Procedure1 Externalkeyboardcheck N n e c tio n 6ExternalUSBDevicesTroubleshooting 5ExternalUSBdevicetroubleshootingprocess Procedure2 Replacesystemboard Procedure1 Externaldeviceandconnectioncheck 6Touchpadtroubleshootingprocess 7TouchPadTroubleshooting Procedure2 TouchPadreplacementcheck Procedure1 TouchPadconnectioncheck 7Speakertroubleshootingprocess 8SpeakerTroubleshooting Procedure4 Replacementcheck Procedure1 AudiosourcetestProcedure2 Earphonetest Procedure3 Connectioncheck Start WirelessLANTroubleshooting Procedure2 Connectorandreplacementcheck Procedure1 Diagnostictest 9Cameratroubleshootingprocess CameraTroubleshooting SATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55029 10Bluetoothtroubleshootingprocess BluetoothTroubleshooting SATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55031 12 3in1cardTroubleshooting Procedure2 3in1Cardsocketcheck Procedure1 3in1cardtest 12HDDtroubleshootingprocess 13 HDD/SSDTroubleshooting SATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55035 A R T 14CRTTroubleshooting Procedure2 CRTsetcheck Procedure1 CRTconnectioncheck 14LANtroubleshootingprocess 15LANTroubleshooting Procedure2 LANconnectioncheck Procedure1LANDiagnostictestProcedure3 LANsetcheck 16MICTroubleshooting 17ButtonTroubleshooting SATELLITEL550/SATELLITEL555/SATELLITEL557/SATELLITEPROL55042 Procedure2 Replacementcheck 17Modemtroubleshootingprocess ModemTroubleshooting Procedure2 Modemcardconnectioncheck Procedure1 TelephonelineconnectioncheckProcedure3 Modemreplacementcheck A R T ExpresscardTroubleshooting Procedure2 Expresscardsocketreplacementcheck Procedure1 Expresscardtest 19HDMItroubleshootingprocess HDMITroubleshooting Procedure2 HDMIsetcheck Procedure1 HDMIconnectioncheck Start 21E-SATATroubleshooting Procedure2 WindowsApplicationcheck Procedure1 E-SATAdevicecheckProcedure3 Connectionandreplacementcheck 21Opticaldrivetroubleshootingprocess OpticalDriveTroubleshooting Procedure2 Drivecleaningcheck Procedure1 AudioCDcheckProcedure3 Softwarecheck Procedure4 Connectioncheckandreplacementcheck TestsandDiagnostics TestsandDiagnostics Memorycheck 1TheDiagnosticTestRDMITest WDMITest AudiosoundTEST 2ExecutingtheDiagnosticTestTestsandDiagnostics Thetestlistisasthefollowing Tests and Diagnostics Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays ItwillskipthisprocessifNkeypressed Thescreenshoulddisplayasbelow DisplayConfigurationTests and Diagnostics ThisItemwillshowtheunitconfiguration.Itincludes Buffaloonlyhaveonespeaker,noneedtestLeft/RightSpeaker 4Audiosoundtest 5FanON/OFFTest 6FanON/OFFTest 6MainBatteryChargeTest 7FDDTest Satellite L550/ProL550 Series Maintenance Manual Series T&D 9KeyboardTest Memorycheck KUK,forEurope Japankeyboard 3TestsandDiagnostics SwapButtonsLeft/Right 10MousePadTest 11LCDPixelsModeTest VGAMode 12MagneticSwitchTestFollowbelowstepstorunthistest ClosetheLCDcover OpentheLCD Tests and Diagnostics 13LANTest Page Ifanerrorisdetectedandatestfails,thefollowingmessagedisplays 14RTCTest ThetoolforfivebuttonsSKU,theScreenwoulddisplayasbelow 15BUTTONTEST BUTTONDMute 161stHDDTest TestsandDiagnostics Tests and Diagnostics Figurebelowwillbedisplayed 17ReadDMI WriteOMEstring WriteVersion WriteSerial WriteProduct 18WriteDMI TestsandDiagnostics 18HDCPKeyCheck Ifthepictureshowsasbelow,itmeansheHDCPKEYfunctionisNG TestsandDiagnostics ReplacementProcedures 4ReplacementProcedures 4ReplacementProcedures RemovingtheCPU InstallingCPU Figures 4ReplacementProcedures General ForremovingtheLCDModule HowtousethecharttwoexamplesThenremove4.22LCDModule SafetyPrecautions SatelliteL550MaintenanceManual BeforeYouBegin AssemblyProcedures DisassemblyProceduresAfterinstallingaFRU,makesurethattheFRUandlaptopworknormally ScrewTighteningTorque ToolsandEquipment 6mmbindscrew 12mmbindscrew B12 5mmstud SymbolsofScrewsontheLaptopBodySymbolexamples ColorsofScrewShanks RemovingtheBatteryPack Battery Installthebatterypackaccordingtothefollowingprocedures InstallingtheBatteryPackSlideinthebatterylock HDD ToseparatetheplatefromtheHDD,removefourM3x3screws M3x3*4 InstallingtheHDD SecurethemainHDDdoorbytighteningoneM2.5x6screw RemovingtheOptionalMemory Memory Spreadoutthetwomemorylocklatchessothatthememorypopsup InstallingtheOptionalMemory RemovingtheODDBayModule ODD DisassemblingtheODDDrive InstallingtheODDBayModule AssemblingtheODDDrive RemovingtheKeyboardCoverandKeyboard KeyboardCoverandKeyboardRemovethekeyboardcover 9Removingscrewsandreleasinghooksfromthekeyboard 10Removingthekeyboard InstallingthekeyboardCoverandKeyboard RemovingtheLogicUpperAssembly LogicUpperAssembly 12Removingsixscrewsfromunderthekeyboard Turnthelaptopoverandopenit.Removesix2.5x6screws InstallingtheLogicUpperAssembly Liftupthelogicupperassembly FunctionBoard InstallingthefunctionboardRemovingtheFunctionBoard RemovingtheBluetoothcard BluetoothCardRemovethecardfromthelogicupperassembly InstallingtheBluetoothcard Removethetouchpadbuttonboard TouchPadButtonBoardandBracketRemovingthetouchpadbuttonboardandbracket RemovetwoM2.5x4screwsandonecablefromthetouchpadbuttonboard RemoveoneM2.5x4screwfromthetouchpadbracket InstallingtheTouchPadButtonboardandBracketRemovethetouchpadbracket Speakers InstallingtheSpeakersRemovingtheSpeakers Attachthespeakercabletothemotherboard M2.5x6*4 DisplayAssemblyRemovingtheDisplayAssembly Removethedisplayassemblyfromthelogiclowerassembly InstallingtheDisplayAssembly Removetheleftandrighthingebracketsfromthelogiclowerassembly ThermalFan InstallingtheThermalFanRemovingtheThermalFan Motherboard RemovethemotherboardaccordingtothefollowingproceduresRemovingtheMotherboard Removethemotherboardfromthelogiclowerassembly 23RemovingtheDCINconnectorandcable Installthemotherboardaccordingtothefollowingprocedures InstallingtheMotherboardSeatthemotherboarddowninthelowerlogicassembly 26InstallingtheDCINconnector M2.5x4*1 InstallingtheUSBBoardUSBBoard RemovingtheUSBBoard ODDBoard InstallingtheODDBoardRemovingtheODDBoard RemovingtheThermalModuleandVGABoard ThermalModuleandVGABoardOptionalRemovethethermalmodulefromthemotherboard 54 1 29RemovingtheThermalModule InstallingtheVGABoardandThermalModule Thermalpad WhenremovingtheCPU,keepthefollowinginmind RemovetheCPUaccordingtothefollowingproceduresandFigure4.3218 CPU RemovingtheCPU InstallingCPU WLANCard InstallingtheWLANCardRemovingtheWLANCard Flipthemodemcardover,anddetachthecableconnectedtothecard InstallingtheModemCardModemCardOptional RemovingtheModemCard RemovingtheLCDBezelAssembly LCDBezelAssembly 36Takingoutthehingewall SeattheLCDbezelassemblyinthecorrectposition InstallingtheLCDbezel 39Pressingthebezelhingewall PressthebezelupsidehooksasshowninFigure4.42 PresstheleftandrightsideofthebezelasshowninFigure4.41 RemovingtheLCDModule LCDModule M2x2.5*6 44RemovingtheLCDHingeAssembly 45RemovingtheLVDScable RemovethetapeandLVDScableconnector.ThendetachtheLVDScable Installtheinverterboardaccordingtothefollowingprocedures InstallingtheLCDModule 47RemovingtheLCDModulefromtheLCDcoverassembly RemovingtheCMOSBoardandMicrophone LiftthemicrophonecablefromtheLCDcoverassemblyInstallingtheCMOSBoardandMicrophone CMOSBoardandMicrophoneOptional AppendixA HandlingtheLCDModule PrecautionsforhandlingtheLCDmodule SATELLITEA350SERIESMAINTENANCEMANUAL DonotdisassembletheLCDmodule.Disassemblycancausemalfunctions FigureB-1SystemBoardLayoutTop SystemBoardTopView FigureB-2SystemBoardLayoutBottom SystemBoardBottomView Lock G Enerator SLG8SP556VTR TableB-1SystemBoardICstopandbottom Jesata SystemBoard Jfan AppendixC PinAssignments JFP Jcrt Jodd Jhdd Jcam JBT Jwlan TableC-11WLANConnectorpinassignments52-pin Jlan Jexp TableC-15SODIMMI/Fpinassignments200-PIN1/4 Jusbb TableC-15SODIMMI/Fpinassignments200-PIN2/4 A10/AP TableC-15SODIMMI/Fpinassignments200-PIN3/4 TableC-15SODIMMI/Fpinassignments200-PIN4/4 Jmic Jline18 JKB1 Jread TableC-19CARDREADERconnectorpinassignments21-pin Jmxm TableC-20VGA/BConnectorpinassignments200-PIN1/4 Table C-20 VGA/B Connector pin assignments 200-PIN 2/4 TableC-20VGA/BConnectorpinassignments200-PIN3/4 GND +3VS +3VS +3VS Jspk Jexmic Jpcm Jmdc S1IOWR# TableD-1Scancodesset1andset21/4 AppendixD KeyboardScan/CharacterCodes TableD-1Scancodesset1andset22/4 Cap Keytop Code set Make Break TableD-1Scancodesset1andset23/4 TableD-1Scancodesset1andset24/4 E0 12 E0 TableD-2ScancodeswithleftShiftkeyWith left Shift Set E0 AA E0 B6 E0 2A E0 E0 F0 TableD-4ScancodeswithFnkey TableD-3ScancodesinNumlockmode TableD-5Scancodesinoverlaymode Thiskeygeneratesonlymakecodes TableD-7No.126keyscancode AppendixE KeyLayout Thai TI Keyboard Korean KO Keyboard United Kingdom UK Keyboard US International UI Keyboard Hebrew HB Keyboard Danish DM Keyboard Swiss SW Keyboard Arabic are Keyboard Czech CZ Keyboard Russian RU Keyboard Portuguese PO Keyboard Slovakian SL Keyboard Italian IT Keyboard French FR Keyboard German GR Keyboard Greek GK Keyboard Hungarian HG Keyboard Spanish SP Keyboard Turkish TR Keyboard Turkish F TR-F Keyboard Swedish SD Keyboard Belgian be Keyboard Yugoslavian YU Keyboard Norwegian NW Keyboard Scandinavian ND Keyboard SATELLITEL550/PROL550SERIESMAINTENANCEMANUAL Japanese JP Keyboard TableF-1SeriesScrewTorqueList AppendixF SeriesScrewTorqueListKTWAA Logup AppendixG Reliability