Portégé® R500 Series User’s Guide
Model: Portégé® R500 Series
Recordable and/or ReWritable Drive(s) and Associated Software Warranty
Protection of Stored Data
Critical Applications
FCC Notice “Declaration of Conformity Information”
Industry Canada Requirement
FCC requirements
Telephone Company Procedures
If Problems Arise
Disconnection
Fax Branding
Alarm Equipment
Instructions for IC CS-03Certified Equipment
Wireless Interoperability
Wireless LAN and Your Health
Regulatory Information
Canada – Industry Canada (IC)
EU Declaration of Conformity
VCCI Class B Information
Modem Warning Notice
Conformity Statement
Using this Equipment in Japan
Device Authorization
Radio Approvals for Wireless Devices
Page
Page
Page
Page
Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card
Approved Countries/Regions for use for the
Intel® PRO/Wireless 3945ABG Network Connection
Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 4965AGN
Bluetooth® Wireless Technology Interoperability
Approved Countries/Regions for use (Bluetooth® wireless technology)
Bluetooth® Wireless Technology and Your Health
Regulatory statements
European Union (EU) and EFTA
Canada — Industry Canada (IC)
Using this Equipment in Japan
2.4FH1
Device Authorization
Optical Drive Safety Instructions
Location of the Required Label
Copyright
Export Administration Regulation
Notice
Trademarks
Contents
This guide
Safety icons
Other icons used
Other documentation
Using the computer for the first time
Opening the display panel
Your computer’s features and specifications
Turning on the power
Adding memory (optional)
Caring for your computer
Cleaning the computer
Moving the computer
Using a computer lock
Computing tips
Outdoor display switch
Running the computer on battery power
Battery Notice
Power management
Using additional batteries
Uploading to, and downloading files
from, the Internet
Exploring audio features
Recording sounds
Using external speakers or headphones
Fn-esse®
Starting Fn-esse®
Using drag-and-dropto assign a key
Using the keyboard or pointing device
to assign a key
The Windows® operating system can
help you
Resolving a hardware conflict
A plan of action
Resolving hardware conflicts on your own
Display modes
Display brightness
Disabling or enabling wireless devices
Disabling or enabling the TouchPad
Zooming applications in/out
Introduction
Introduction
This guide
visit Toshiba’s Web site at pcsupport.toshiba.com
pcsupport.toshiba.com
This guide
This guide introduces the computer’s features. You can:
❖Read the entire guide from beginning to end
❖Skim through and stop when a topic interests you
❖Use the table of contents and the index to find specific information
Safety icons
Other icons used
38 Introduction
Other documentation
Other documentation
Service options
Getting Started
Getting Started
Selecting a place to work
Extreme heat, cold, or humidity
Liquids and corrosive chemicals
Keeping yourself comfortable
Precautions
Avoid prolonged physical contact with the underside or surface of the computer
1.Turn off the computer
2.Disconnect the AC adaptor from the power plug socket and computer
Important information on your computer’s cooling fan
❖Never cover your computer or AC adaptor with any object
❖Never block the air vents
Setting up your computer
Setting up your computer
“Connecting to a power source” on page
Setting up your software
1From the Welcome screen click Next to enter the Setup Wizard
2Confirm acceptance of Microsoft’s End User License Agreement and click Next
Registering your computer with Toshiba
Adding optional external devices
Connecting to a power source
(Sample Illustration) Power cord/cable and AC adaptor
Connecting to a power source
To connect AC power to the computer:
1Connect the power cord/cable to the AC adaptor
(Sample Illustration) Connecting the power cord/cable to the AC adaptor
2 Plug the AC adaptor cord into the DC-INon the side of the
Charging the main battery
Using the computer for the first time
Using the computer for the first time
The computer is now ready for you to turn it on and begin using it
Opening the display panel
1Facing the front of the computer, locate the center of the display panel
2Gently raise the panel
Your computer’s features and specifications
Turning on the power
(Sample Illustration) Turning on the power
The preinstalled operating system will load automatically
Adding memory (optional)
Installing a memory module
If the computer is on, begin at step 1; otherwise, skip to step
Click
, and then
(depending on the system)
Page
10Locate an empty memory module slot on the underside of the computer
installing the bottom module
(Sample Illustration) Aligning the memory module with the socket
Page
Removing a memory module
The following message appears when you turn on the power:
Warning: Resume Failure
Press Any Key to Continue
Gently lift the memory module to a
(Sample Illustration) Removing the memory module
Checking total memory
1Click Start, Control Panel, Performance and Maintenance, and then System
General
Hard Drive Recovery Utilities
(Available on certain models)
Creating Recovery CDs/DVDs
Recovery Disc Creator
All Programs
DVD
Create
Hard Disk Drive Recovery using the recovery partition
Recovering the original factory image (recommended recovery method)
On the Toshiba Recovery Wizard screen, select
Recovery of Factory Default Software
The Recovery of Factory Default Software screen appears
(Sample Image) Recovery of Factory Default Software screen
Erasing the hard disk
Erase the hard disk
To recover only your C: drive:
On the Toshiba Recovery Wizard Screen, select
Recovery of Factory Default Software
Recovering the C: partition with a user specified size
To resize and recover your C: drive:
2Select Recover to a custom size partition
3Specify the size of the C: drive
Press the Left/Right Arrow keys to increase/decrease the C: drive size by 1 GB
Hard Disk Drive Recovery using the Recovery media
“Creating Recovery CDs/DVDs” on page
2When the initial screen displays, press F12. The boot menu appears
3Using the arrow keys, select the CD/DVD option and press
(Sample Image) Toshiba HDD Recovery Utility screen
Recovering the C: partition of the HDD only
2Select Recover without the hard drive partitions, and then click Next
This option recovers your C: drive without creating the HDD
Recovery Utilities partition. This will increase the size of your C:
drive
Checking the HDD operating status
After restoring your hard disk drive, you can check its status as follows:
1Click Start, and then click Control Panel
2Double-clickthe Administrative Tools icon
3Double-clickthe Computer Management icon
Installing drivers and applications
To reinstall drivers and applications:
1Double-clickthe TOSHIBA Application Installer icon on the Windows® desktop
the
icon on the Windows
Scrolling with the TouchPad™
Control buttons
Disabling or enabling the TouchPad™
2Click Printers and Other Hardware
Mouse
Using external display devices
Connecting an external monitor or projector
Directing the display output when you turn on the computer
Swap—Switch
(Sample Image) Display options window
3Release the Fn key
Adjusting the quality of the external display
Using an external keyboard
Using a mouse
Connecting a printer
manufacturer, the printer may not function correctly
Setting up a printer
Connecting an optional external diskette drive
2Click Add a printer
Connecting an optional external diskette drive
(Sample Illustration) Connecting an optional external USB diskette drive
Turning off the computer
Options for turning off the computer
Turn Off or Shut Down
Factors to consider when choosing either Turn Off or Shut Down:
❖Use the Turn Off command if you are not connected to a domain server
Hibernation mode
Factors to consider when choosing Hibernation:
❖While in Hibernation mode, the computer uses no main battery power
“Using and configuring Hibernation mode” on page
Standby mode
Using the Turn Off Computer or Shut Down commands
Turn Off
2Click Turn Off
Shut Down
Shut down
Restarting your computer
Using and configuring Hibernation mode
Turn off computer
Hibernate
Configuring Hibernation mode options
2Click the TOSHIBA Power Saver icon
Starting again from Hibernation mode
Using and configuring Standby mode
Stand By
Configuring Standby mode options
Standby
Starting again from Standby mode
Closing the display panel
Caring for your computer
Caring for your computer
“Taking care of your battery” on page
Cleaning the computer
Moving the computer
Do not pick up the computer by its display panel or by the back
Page
Learning the Basics
Computing tips
Using the keyboard
Using the keyboard
Character keys
Making your keyboard emulate a full-sizekeyboard
Ctrl, Fn, and Alt keys
Function keys
Special Windows® keys
Windows
key
Overlay keys
Using the overlay to type numeric data
Using the overlay for cursor control
Starting a program
Starting a program from the Start menu
Accessories
WordPad
Close
Starting a program from Windows® Explorer
2Click Accessories
3Click Windows Explorer
My Computer
Program Files
Starting a program from the Run dialog box
This example uses the Run command to start WordPad:
1Click Start, and then Run. The Run dialog box appears
(Sample Image) Run dialog box
2In the Run dialog box:
Saving files
File
Save
File
Save As
File names
Using a file extension
Printing your work
Backing up your work
Print
Backing up your work
Restoring your work
Using the optical drive
For these reasons, your computer may come with an optical drive
Optical drive components
The optical drive is located on the side of the computer
Your optical drive may look like this:
(Sample Illustration) Optical drive
Drive
3Press the drive’s eject button
The disc tray slides partially out of the drive (about 1 inch)
4Grasp the tray and pull it fully open
(Sample Illustration) Drive tray fully extended
5Hold the disc by its edges and check that it is free of dust
Playing an audio CD
❖To play the CD or to pause, click the Play/Pause button
❖To stop the CD, click the Stop button
Playing optical media
1Click Start, and then My Computer
2Click the optical drive icon
The disc drive will run the CD/DVD
Creating a CD/DVD
Removing a disc with the computer on
To remove a disc (CD or DVD) with the computer turned on:
1Press the eject button on the drive
3Gently press the tray in to close it
Removing a disc with the computer off
Caring for CD or DVD discs
Toshiba’s online resources
Mobile Computing
Running the computer on battery power
EasyGuard Protect and
Fix
EasyGuard
Outdoor display switch
Running the computer on battery power
Battery Notice
“Maintaining your battery” on page
setting for DVD playback
The computer also has an internal real-time-clock(RTC) battery
The RTC battery charges only while the computer is powered on
Power management
Using additional batteries
For more information on batteries and accessories, see accessories.toshiba.com
Charging batteries
The battery needs to be charged before you can use it to power the computer
Charging the main battery
The battery may not start charging immediately under the following conditions:
❖The battery is extremely hot or cold
❖The battery is almost completely discharged
Charging the RTC battery
Monitoring main battery power
❖Glows amber while the main battery is being charged (AC adaptor connected)
❖Glows blue when the main battery is fully charged
management settings, applications and features used
AC power supply
replacing the main battery
light ( ), (near the TouchPad)
command)
(Sample Illustration) Power and battery light locations
Determining remaining battery power
calculations
2Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears
The remaining battery charge is indicated on the left side of the dialog box
What to do when the main battery runs low
Setting battery alarms
Alarm settings
Conserving battery power
Power Profiles
The TOSHIBA Power Saver Properties window appears
(Sample Image) TOSHIBA Power Saver Properties window
For more information, see “TOSHIBA Power Saver” on page
Using a hot key to set the Power Profile
You may use a hot key to set the Power Profile
To set the Power Profile:
1Press Fn and F2 simultaneously to display the Power Profile pop-upwindow
(Sample Image) Power Profile pop-upwindow
Removing the battery from the computer
To remove the battery:
1Save your work
4Close the display panel and turn the computer upside down
5Slide the battery release lock to the unlocked position
Inserting a charged battery
To insert a battery:
2Insert the charged battery into the slot until the latch clicks
Page
Taking care of your battery
Taking care of your battery
Safety precautions
Maintaining your battery
Disposing of used batteries
Disposing of used batteries
You must discard a battery if it becomes damaged
Call2Recycle™
www.rbrc.org
Notice regarding CR coin cell batteries, applicable to California, U.S.A. only:
Traveling tips
“Selecting a place to work” on page
capability
Exploring Your Computer’s Features
Exploring the desktop
Exploring the desktop
Finding your way around the desktop
(Sample Image) Windows® operating system desktop
Icons
Various icons are initially displayed on your system desktop, for example:
Start button
Taskbar
Setting up for communications
System tray
Setting up for communications
Connecting your computer to a network
Accessing a network
How to disable the Ethernet LAN port
Using Wireless LAN connectivity
An overview of using the Internet
The Internet
The World Wide Web
An overview of using the Internet
Internet Service Providers
Connecting to the Internet
Surfing the Internet
Exploring audio features
Internet features
Uploading to, and downloading files from, the Internet
Exploring audio features
Recording sounds
Using a microphone
Record
Play
Using PC Cards
Using external speakers or headphones
To play back sound files through external speakers or headphones:
1 Locate the headphone jack on the computer
The headphone jack requires a 16-ohmstereo mini-jack
To adjust the volume:
Inserting a PC Card
Removing a PC Card
Safely Remove Hardware
Safe to Remove Hardware
Using an SD™ card
Setting up a PC Card for your computer
Using an SD™ card
Wait for the SD indicator light to go out
Installing SD card drivers
Inserting an SD card
(Sample Illustration) inserting an SD card
Formatting an SD card
Toshiba
Utilities
SD Memory Card Format
Stopping or removing the SD card after formatting
Using the i.LINK® port
Using an expansion device
Using an expansion device
Using an Optional Toshiba Slim Port Replicator II with your computer
Utilities
Utilities
TOSHIBA Assist
❖Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist
136 Utilities
Connect
Secure
138 Utilities
Protect & Fix
Optimize
140 Utilities
TOSHIBA Application Installer
TOSHIBA Application Installer
Setting passwords
Setting passwords
Using an instant password
142 Utilities
Using a supervisor password
Setting a supervisor password
To set a supervisor password:
1Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist
2On the left side, click the Secure tab
Deleting a supervisor password
4Select Not Registered
144 Utilities
Using a user password
A user password provides power-onpassword protection
Setting a user password
To register a password for the power-onpassword functions:
3Click the User Password icon
Deleting a user password
Delete
TOSHIBA Security Assist
146 Utilities
To open TOSHIBA Security Assist:
, or click the
icon in the
tab of
Log on
Settings
Password of current user
Password of all users
Resume
TOSHIBA PC Diagnostic Tool Utility
1Click Start, All Programs, Toshiba, Utilities, and then
Start Diagnostics
TOSHIBA HDD Protection Utility
TOSHIBA HDD Protection Utility
OFF
150 Utilities
Fn-esse®
Starting Fn-esse®
Using drag-and-dropto assign a key
Using the keyboard or pointing device to assign a key
152 Utilities
Making a direct key assignment
Direct
Browse
Making a popup assignment
Popup
Viewing existing key assignments
Assignments
Expand popup lists
Changing or removing existing key assignments
Clear
TOSHIBA SD™ Memory Card Format Utility
❖Quick Format
❖Full Format
TOSHIBA SD™ Memory Boot Utility
TOSHIBA SD™ Memory Boot Utility
156 Utilities
5Select Read from a floppy disk
Booting from a bootable SD card
TOSHIBA Power Saver
158 Utilities
Preset Power Profiles
Quickly creating a new power profile
Copy
Property
Customizing a power profile
Mouse Utility
160 Utilities
Toshiba Hardware Setup
Device
Config
Display
CPU
Dynamically
Switchable
Power
Battery
TOSHIBA Zooming Utility
Toshiba Button Controls
Help
Toshiba Button Controls
1Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA Assist
164 Utilities
CD/DVD Drive Acoustic Silencer
CD/DVD Drive Acoustic Silencer
CD/DVD Drive Acoustic Silencer
Set Quiet Mode
Set Normal Mode
TOSHIBA Accessibility
TOSHIBA Accessibility
2Check the Use Fn-StickyKey box
Trusted Platform Module (TPM)
Trusted Platform Module (TPM)
Enabled
Fingerprint Authentication Utility
Fingerprint Authentication Utility
Fingerprint utility limitations
Using the Fingerprint Authentication Utility
TrueSuite Access Manager
If Something Goes Wrong
Problems that are easy to fix
Your program stops responding
Applications
3Select the program you want to close, then click End Task
Close the remaining programs one by one by selecting the program name, then
To power off your computer, do one of the following:
If you are not connected to a domain server:
1Click Start, Turn off computer
Problems when you turn on the computer
The computer will not start
The computer starts but when you press a key nothing happens
Problems when you turn on the computer
The computer displays the WARNING RESUME FAILURE message
The computer displays the Non-Systemdisk or disk error message
The AC power light is blinking
Step-Charging
The Windows® operating system is not working
The Windows® operating system is not working
Using Startup options to fix problems
Internet problems
My Internet connection is very slow
My browser cannot find the URL address I typed in
My browser cannot find a site I bookmarked
The Windows® operating system can help you
A plan of action
Resolving hardware conflicts on your own
Interrupt Request Channel
Direct Memory Access
Plug and Play
Resolving conflicts
There are several things you can do to resolve hardware conflicts:
❖Get the most recent drivers from the manufacturer
❖Disable the device
Disabling a device
1Click Start, Control Panel, then click Performance and Maintenance
2Click the Administrative Tools icon
Checking device properties
Resource
Memory problems
Power and the batteries
The battery appears not to power the computer for as long as it usually does
Keyboard problems
The keyboard produces unexpected characters
Nothing happens when you press the keys on the external keyboard
2Click Restart the Computer
Display problems
Here are some typical display problems and their solutions:
The screen is blank
If you are using an external monitor:
❖Check that the monitor is turned on
Small bright dots appear on your TFT display when you turn on your computer
Disk drive problems
Error-checking
Tools
Check now
Your hard disk seems very slow
Optical drive problems
You cannot access a disc in the drive
You press the disc eject button, but the drive tray does not slide out
Make sure a program is not accessing the drive and preventing it from ejecting
Some discs run correctly but others do not
Sound system problems
No sound is coming from the computer’s speakers
Adjust the volume control
Try pressing Fn + Esc to see if volume mute is disabled
Check that the volume control on the computer is turned up
PC Card problems
Card Information Structure
enablers
PC Card checklist
Resolving PC Card problems
The slot appears to be dead. PC Cards that used to work no longer work
PCMCIA adapter
The computer stops working (hangs) when you insert a PC Card
Printer problems
This section lists some of the most common printer problems
The printer will not print
Make sure the printer cable is firmly attached to the computer and the printer
The printer will not print what you see on the screen
Wireless networking problems
1 Click Start, Control Panel
2 Double-click Network and Internet Connections
Run
❖Enter PING 192.168.1.1 at the command prompt, and press
Special considerations for the Windows® operating system
Wireless Network
2Click View Available Wireless Networks
4The Windows® operating system will now try to establish a wireless connection
DVD operating problems
a Click Start, Control Panel, Appearance and Themes, and double-click Display
Settings tab
Color Palette
High Color
Jumping video lines appear around the DVD-ROMvideo window
1Click Start, Control Panel
Appearance and Themes
Desktop Area
DVD titles, games, or applications appear distorted
Develop good computing habits
Save your work frequently
On a regular basis, back up the information stored on your hard disk
Read the user’s guides
Data and system configuration backup in the Windows® operating system
Saving system configuration with Restore Points
1Click Start, and then Help and Support
2Under Pick a Task, click Undo changes to your computer with System Restore
3Click Create a restore point, and then click Next
5Select the desired Restore Point from the list, and then click Next
Your Windows
Backing up your data or your entire computer with the Windows® operating system
My Documents
1Put a blank CD-R (CD-recordable)disc into the computer’s CD or DVD drive
A Windows
4Open a second Windows® Explorer window by clicking Start, then My Computer
In this second window, browse to the files you wish to back up. Click the
Documents
View
Favorites (bookmarks) for Internet Explorer®
Import and Export
Export Favorites
Import Favorites
6Click Finish. The message “Successfully exported favorites” should appear
Page
If you need further assistance
If you need further assistance
Before you contact Toshiba
Try the following before you contact Toshiba:
❖Review the troubleshooting information in your operating system documentation
For the number of a Toshiba dealer near you in the United States, call: (800)
Toshiba voice contact
Other Toshiba Internet Web sites
Toshiba’s worldwide offices
Australia
Canada
Toshiba’s worldwide offices
France
Toshiba Systèmes (France) S.A
7, Rue Ampère; B. P
92800 Puteaux Cédex
Hot Keys
Hot Keys
Password security
Password security
Without a password
With a password
To activate the password feature:
1Click Start, Control Panel, and then Appearances and Themes
Maintaining security when the battery is not fully charged
field, type
3Press Enter
located under the suggested topics
Power profile
Standby mode
(Sample Image) Standby confirmation box
Hibernation mode
(Sample Image) Hibernation confirmation box
Display modes
Display brightness
Disabling or enabling wireless devices
Disabling or enabling wireless devices
installed in your computer
The wireless modes are:
❖All disabled—Disablesboth the Bluetooth® and Wi-Fi® modules
❖Wi-Fi® enabled—Enablesjust the Wi-Fi® module
Keyboard hot keys
This hot key turns the cursor control overlay on and off
This hot key switches screen resolution
[Space bar]
Power Cord/Cable
Connectors
Appendix C
Using ConfigFree™ with your Toshiba Computer
Options
Getting Started
Starting ConfigFree
❖Click Start, All Programs, Toshiba, Networking, and then ConfigFree
ConfigFree
Page
ConfigFree Utilities
ConfigFree Utilities
Connectivity Doctor
Page
Stay on the
system tray
system tray
Displays ConfigFree setting screen
Search for Wireless Devices
To search for wireless devices:
1Click the ConfigFree icon on the System tray
2Click Search for Wireless Devices
Creating a new wireless connection
Creating a detected device wireless connection
Search for Wireless Devices
Transferring files using Bluetooth®
Send to Bluetooth Devices
Send
Disconnecting from a Bluetooth® device
Profile Settings
Internet
settings
Devices
Profile
Add
Capture
Change Icon
Captured Items
ConfigFree SUMMIT
Page
Page
Using ConfigFree SUMMIT
SUMMIT
Send to SUMMIT Devices
Quick Connect
Toshiba Wireless Projector
Direct Link Toshiba Device
Toshiba Wireless Projector
Toshiba Wireless Projector (DPJ)
Direct Link Toshiba Device
Using the Automatic Switch
Using the Automatic Switch
Auto Switch
3Check Enable Wireless when cable disconnect occurs
Semi-AutomaticSwitch Feature
Semi-AutomaticSwitch Feature
3Select the Auto Switch (SSID) tab
List of target SSIDs and profiles
6Select Automatically switch profiles when connected to this SSID
7Check Automatically switch profile when connected to this SSID
USB Sleep and Charge
Function and USB
Wakeup Function
USB Sleep and Charge function
the BIOS Setup
USB Sleep and Charge Function Settings
USB Sleep and Charge Function Settings
Setting item
Enabled (Mode-1) --Enables the function
Enabled (Mode-2) --Enables the function
Disabled (Default) --Disables the function
USB Wakeup Function
The “USB Wakeup function” does not work
Glossary
Acronyms
BIOS
bps
CD-ROM
Glossary
DOS
DPI
DSTN
DVD-ROM
Terms
The following terms may appear in this user’s guide
active-matrix
display
adapter
238 Glossary
baud rate
bits per second
BIOS (basic input/output system) — Basic instructions, stored in read
bits per second (bps)
results to another device that uses the information
occupies one byte of computer storage
for processing, memory, input/output, and/or control functions
Chips are mounted on printed circuit boards
click — To press and release the pointing device’s primary button
240 Glossary
device
device driver
directory — See folder
disable — To turn a computer option off. See also enable
double-density
download
upload
drag
driver — See device driver
242 Glossary
file extension
file name
format
function keys
hot key
hot swapping
icon
internal device — See device
World Wide Web
244 Glossary
local area network — See LAN
memory
RAM
ROM
non-system
system disk
optical drive
palette — See color palette
palette
246 Glossary
port — A socket on the computer where you plug in a cable for
connection to a network or a peripheral device
processor — See central processing unit (CPU)
processor
T U
select
shortcut — See keyboard shortcut
shortcut
software — See program. Compare hardware
248 Glossary
Web — See World Wide Web
Web
protocol to permit an Ethernet connection using wireless
communication components
Index
250 Index
Index
252 Index
RGB 67 power
power button 49, 57 Power Management 157 power profile
hot key 110 power profiles 109 power source
connecting 45 powering down
using Hibernation 77 using Standby
254 Index