Toshiba r500 Run, Click, Start, Enter, Select, Right-click, Wireless Network, ❖Enter Cmd and press Enter, ❖Click Start, then click Run

If Something Goes Wrong	191
Resolving a hardware conflict

❖Click Start, then click Run...

❖Enter Cmd and press Enter.

❖Enter PING 192.168.1.1 at the command prompt, and press

Enter.

❖If “Request Timed Out” or another error message appears in response, then the problem is probably Wi-Fi®-related.

❖If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.

Special considerations for the Windows® operating system

Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point.

When you install a wireless access point device, the Windows® operating system checks whether WEP encryption is enabled on the device. If it is not enabled, the Windows® operating system adds the device to its list of available wireless networks, but does not create a wireless connection using the device, since the connection would not be secure. You can still, however, use the access point. To use an access point without WEP encryption, follow these steps:

1Right-click the Wireless Network icon in the System tray (far- right portion of the Windows® Taskbar).

2Click View Available Wireless Networks.

3Select Allow me to connect to the selected wireless network, even though it is not secure.

4The Windows® operating system will now try to establish a wireless connection.The Windows® operating system wireless management facility does not work.

If you are using an external Wi-Fi®adapter (a PC Card, USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice.