If Something Goes Wrong

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Resolving a hardware conflict

Disabling a device1Click Start, Control Panel, then click Performance and Maintenance.2Click the Administrative Tools icon.

3Double-click Computer Management, then click Device Manager.

4Select the specific device from the device category. To expand a device category, double-click the category.

5In the toolbar, look to the far right for an icon of a monitor with a strike mark through a circle on the front. This is the disable feature.

6Click the icon.

You are given the option of disabling the device.

7Click Yes to disable the device or No to cancel.

Checking device properties

Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device.

To check a device’s properties:

1Click Start, Control Panel, then click Performance and Maintenance.

2Click the Administrative Tools icon.

3Double-click Computer Management, then click Device Manager.

4To view the device(s) installed, double-click the device type.

5To view the properties, double-click the device.

The operating system displays the Device Properties dialog box, which provides an array of tabs. They may include:

The General tab, which provides basic information about the device.

The Resource tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources.