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If Something Goes Wrong

Resolving a hardware conflict

❖The Driver tab, which displays the drivers being used by the device.

The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present.

6Click Troubleshoot...

A Help and Support window for that device appears.

For more information about Device Manager, refer to Windows® online Help.

Memory problems

Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first:

1Click Start, Turn off computer.

2Click Turn Off.

The operating system shuts down and turns off the computer automatically.

3Remove the memory module, following the instructions in “Removing a memory module” on page 54.

4Reinstall the memory module, following the instructions in “Installing a memory module” on page 50, and making sure the module is seated properly.

5Check for the error again.

6If the error recurs, remove the memory module entirely and check for the error again.

If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.

TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.