Troubleshooting | Toshiba S855, L850D, L855D, C850D, C855D specs

	Battery	4-23
	Additional memory module	4-29
	Peripheral devices	4-34
	Optional TOSHIBA Accessories	4-41
	Sound System and Video mode	4-41
	Computer Handling	4-43
	Heat dispersal	4-44
Chapter 5	Utilities and Advanced Usage
	Utilities and Applications	5-1
	Special features	5-4
	TOSHIBA Password utility	5-5
	TOSHIBA System Settings	5-8
	TOSHIBA Media Player by sMedio TrueLink+	5-14
	TOSHIBA PC Health Monitor	5-15
	System Recovery	5-16
Chapter 6	Troubleshooting
	Problem solving process	6-1
	Hardware and system checklist	6-4
	TOSHIBA support	6-16

Index

Glossary

User's Manual

iii

Image 3

Toshiba L850D, L855D, C850D, C855D, S855D, S850D user manual Troubleshooting

Contents

Page Table of Contents Troubleshooting Page Trademarks Copyright, Disclaimer and TrademarksCopyright Disclaimer Regulatory Information FCC informationFCC notice Declaration of Conformity Information CE compliance EU Declaration of ConformityFCC conditions Contact Working environment Disposal of products Vcci Class B InformationCanadian regulatory information Canada only Following information is only valid for EU-member States Reach Compliance Statement Following information is only for TurkeyDisposal of batteries and/or accumulators Following information is only for India Video Standard Notice OpenSSL Toolkit License IssuesPage Page Energy Star Program Disposing of the computer and the computers batteries Optical disc drive safety instructions Sony Optiarc, Inc Hitachi-LG Data Storage, Inc Creating a computer-friendly environment General PrecautionsPrecautions Provide adequate ventilation Stress injury Heat injury Pressure or impact damageMobile phones Information for Wireless Devices Wireless LAN InteroperabilityBluetooth wireless technology Interoperability Radio Regulatory Information Wireless Devices and your health Europe Limited R.p 100mW. Permitted to use Canada Industry Canada IC USA-Federal Communications Commission FCCArticle Using this equipment in Japan Device Authorization Non-applicable Icons Radio approvals for wireless devicesApproved Countries/Regions for Wireless Devices Legal Footnotes Bit Computing CPU Battery Life Memory Main SystemHard Disk Drive HDD Capacity Copy Protection Wireless LANMessages Graphics Processing Unit GPUPage Documentation Equipment checklistConventions Hardware Using your product for the first time Connecting the AC adaptor Connect the power cord to the AC adaptor Opening the display Connecting the DC output plug to the computer Initial setup Turning on the power Turning off the power Shut Down ModeGetting to know the Start screen Restarting the computer Sleep Mode Executing Sleep Mode Benefits of Sleep Mode Starting Hibernation Mode Hibernation ModeSleep Mode limitations Benefits of Hibernation Mode Data save in Hibernation Mode Automatic Hibernation Mode DC IN/Battery IndicatorFront with the display closed DC in 19V jack Power indicatorLeft side Memory media slot Following figure shows the computer’s right side Right side LAN jack Hdmi out port Underside Back Battery lock Battery release latchMemory module slot Web Camera LED Wireless communication antennasFront with the display open Microphone Display hinges Power buttonWeb Camera Display screen Internal Hardware Components Page Intel Display Power Saving Technology Clear the Display Power Saving Technology check boxAMD Vari-Bright Power conditions Monitoring of power condition DC IN/Battery indicator Environmental Requirements SpecificationsPower indicator Physical Dimensions Computer Power RequirementsPin Signal Name Description External RGB monitor port pin assignment Certification agencies AC Power Cord and Connectors BS approved Australia Europe AS approved Approved by the appropriateCanada China CSA approved Keyboard Keyboard indicators Function Key Special Standard F1 Function Function mode F12 mode Generating Ascii characters Windows special keys Using optical disc drives Optical disc drivesFormats Lay the disc, label side up, in the disc tray Removing discs How to remove disc when the disc tray will not open Writing discs Writable discs CD-RW Multi-Speed, High-Speed and Ultra-Speed DVD Specifications for Recordable Disc for General VersionBefore writing or rewriting Disclaimer DVD+R DVD+R DL DVD-RW Toshiba Video Player When writing or rewriting Toshiba Video Player Open Toshiba Video Player Manual Display Devices & AudioStarting Toshiba Video Player Operating Toshiba Video Player Toshiba Blu-ray Disc Player Open Toshiba Blu-ray Disc Player Manual 3D Playback on an External 3D DeviceStarting Toshiba Blu-ray Disc Player Operating Toshiba Blu-ray Disc Player Important Safety Information for 3D Function Page Page Not all files can be played Wireless communications Security SettingCard Specifications Radio Characteristics Radio links Bluetooth wireless technologyRadio Frequency Worldwide operation LAN cable types Connecting the LAN cable Real Time Clock RTC battery BatteryBattery types Battery pack Charging the batteries Care and use of the battery pack Charging Time ProceduresBattery type Power off Power on Battery charging notice Maximizing battery operating time Monitoring battery capacity Extending battery life Battery type Sleep Mode Shut Down ModeBatteries exhausted time Removing the battery pack Replacing the battery pack Additional memory module Installing the battery pack Installing a memory module 11 Removing the memory module cover 12 Seating the memory module 13 Seating the memory module cover Removing a memory module Memory media Peripheral devices Card Type Memory media Media care Formatting a memory media card Removing a memory media Inserting a memory media External monitor Connecting the monitor cable Hdmi Device Connecting the Hdmi out port Select HD Format Settings for display video on HdmiConnecting the security lock Security lock Memory Kit Optional Toshiba AccessoriesSound System and Video mode Volume Mixer Information Microphone LevelAudio Enhancements Realtek HD Audio Manager Video mode Cleaning the computerComputer Handling Moving the computer Heat dispersalPage Utilities and Applications Assist Tools & Utilities eco Utility AcceleratorAssist Tools & Utilities HDD Accelerator Toshiba eco Utility Assist Tools & Utilities Toshiba Function Key Assist Support & Recovery Service Station Special features Toshiba Password utility User Password Desktop Desktop Assist Tools & Utilities User PasswordOwner String text box Supervisor Password Starting the computer by passwordEnter Password General Toshiba System SettingsAccessing Toshiba System Settings Toshiba System Settings window Enabled DisabledSleep and Charge Display Lower limit Fast BootAuto-Selected System LCD Only Keyboard Enabled Enables the Panel Open Power On function Performance Battery life Operating Toshiba Media Player by sMedio TrueLink+ Toshiba Media Player by sMedio TrueLink+ Opening Toshiba Media Player by sMedio TrueLink+ Manual Toshiba PC Health Monitor System Recovery Creating Recovery MediaStarting the Toshiba PC Health Monitor Page Page Page Preliminary checklist Problem solving process Software Analyzing the problem Computer will not start If something goes wrongHardware Your program stops responding Computer will not load advanced options during startup Hardware and system checklistPower Overheating power down Problem Procedure AC powerBattery Power plan in the Power Options Real Time Clock ProblemProcedureKeyboard Internal display panel Optical Disc Drive Hard Disk Drive Pointing device Memory Media Card Touch Pad Problem USB deviceUSB mouse Sleep and Charge function Sound system Refer to Sound System and Video mode for further LAN Bluetooth Toshiba supportBefore you call Toshiba technical support Index Index-2 Wireless LAN Web Camera Recovery hard disk drive Glossary Glossary-2