Toshiba SD3300KU manual Troubleshooting, English, Problem, No power No picture, Solution

Troubleshooting

WARNING

Under no circumstances should you try to repair the DVD player yourself, as this will invalidate the warranty. Do not open the DVD player as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the DVD player for repair. If you are unable to remedy a problem by following these guides, consult your dealer or TOSHIBA for help.

English

Problem

No power

No picture

Solution

-Check if the AC power cord is properly connected.

-Press the I/2ON/STANDBY on the front of the DVD player to turn on the power.

-Refer to your TV' s manual for correct Video In channel selection. Change the TV channel until you see the DVD screen.

-Check if the TV is switched on.

-If the progressive scan feature is activated but the connected TV does not support progressive signals or the cables are not connected accordingly. See pages 11-12 for proper progressive scan set up or deactivate the progressive scan feature as follow:

1)Press OPEN/CLOSE on the DVD Player.

2)When the disc tray is opened, press number button＇1＇on the remote control for a few seconds.

Distorted picture

Picture clipped

Completely distorted picture or black /white picture with DVD.

No sound / distorted sound

No audio at digital output

-Sometimes a small amount of picture distortion may appear depending on the disc being played back. This is not malfunction.

-May be caused by View Mode Setting (see page 17). Set to Original for normal viewing.

-Connect DVD Player directly to the TV.

-Make sure the disc is compatible with the DVD player.

-Ensure that the DVD Player's setting is set to match that of the disc and your TV.

-Adjust the volume.

-Check that the speakers are connected correctly.

-Check the digital connections.

-Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM.

-Check if the audio format of the selected audio language matches your receiver capabilities.

No sound and picture

Disc cannot be played

-Check that the cable is connected to the correct device (See Connecting to television).

-The DVD+R/RW must be finalized and in video mode format.

-Ensure the disc label is facing up.

-Check if the disc is defective by trying another disc. -Wrong region code.

Picture freezes momentarily during playback	-Check the disc for fingerprint/scratches and clean with a soft
	cloth wiping from centre to edge.
No return to start-up screen when disc is removed	-Reset the unit by switching the player off, then on again.
The player does not respond to the Remote Control	-Aim the Remote Control directly at the sensor on the front of
	the player.
	-Reduce the distance to the player.
	-Replace the batteries in Remote Control.
	-Re-insert the batteries with their polarities(+/- signs)as
	indicated.
Buttons do not work	-To completely reset the player, unplug the AC cord from AC
	outlet for 5-10 seconds.

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