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Check the following points before asking for support service. Refer also to “Trouble indications”. 54 |
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| Symptom | Cause | Correction | Page |
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The power does not come on. | • The power cord is disconnected. | Firmly plug in the power cord. |
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| • The lamp cover is not attached correctly. | Attach the cover correctly. |
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The power turns off while | • The ambient temperature of the projection room is too high. | Lower the ambient temperature of the projection room, | _ |
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using the projector. |
| and turn the power on. |
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No image appears. | • The lens cover is on. | Take off the lens cover. |
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| • The wrong input is selected. | Select the input source correctly. |
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| • The muting mode is on. | Press MUTE to restore the picture. |
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| • The “Brightness” adjustment is at its darkest. | Make the “Brightness” adjustment. |
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| • The source is not correctly connected to the projector. | Connect the source correctly to the projector. |
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No sounds are heard. | • The wrong input is selected. | Select the input source correctly. |
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| • The muting mode is on. | Press MUTE to restore the sound. |
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| • The sound volume is at the minimum. | Adjust the sound volume. |
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| • The source is not correctly connected to the projector. | Connect the source correctly to the projector. |
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The images are blurred. | • The lens is dirty. | Clean the lens. Use a lens cleaner to clean the lens. |
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Focusing is uneven. | • The picture is out of focus. | Focus the picture. |
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| • The projection distance is not appropriate. | Adjust the distance properly. |
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| • The projecting light is not hitting the screen squarely. | Adjust the projecting direction so that the light hits the |
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| screen squarely. |
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| • The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustmentsMake the “Picture” or “Image” adjustments. |
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The pictures are dim. | • The “Brightness” or “Contrast” adjustments are not correct. | Make the “Picture” adjustments. |
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| • The lamp life is ending. | Replace the lamp. |
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The colors are faint. | • The “Color”, “Tint”, |
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The colors are strange. | are not correct. |
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| • The lamp life is ending. | Replace the lamp. |
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The remote control does not | • The remote control is not facing the remote sensor. | Face the remote control transmitter toward the remote |
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work. |
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| • The remote control is too far. | Operate within about 5 meters. |
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| • There is an obstruction between the remote control and the | Remove the obstacle. | _ |
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| remote sensor. |
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| • The batteries are exhausted. | Replace the batteries. |
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Others