Before calling service personal

 

 

 

 

 

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CONTENTS

 

Check the following points before asking for support service. Refer also to “Trouble indications”. 54

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Correction

Page

 

 

 

 

 

 

 

 

 

 

 

The power does not come on.

• The power cord is disconnected.

Firmly plug in the power cord.

18

 

 

 

 

 

 

• The lamp cover is not attached correctly.

Attach the cover correctly.

57

 

 

 

 

The power turns off while

• The ambient temperature of the projection room is too high.

Lower the ambient temperature of the projection room,

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using the projector.

 

and turn the power on.

 

 

 

 

 

No image appears.

• The lens cover is on.

Take off the lens cover.

18

 

 

 

 

 

 

• The wrong input is selected.

Select the input source correctly.

26

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The muting mode is on.

Press MUTE to restore the picture.

30

 

 

 

 

 

 

• The “Brightness” adjustment is at its darkest.

Make the “Brightness” adjustment.

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• The source is not correctly connected to the projector.

Connect the source correctly to the projector.

21

 

 

 

 

 

 

 

 

 

 

 

 

No sounds are heard.

• The wrong input is selected.

Select the input source correctly.

26

 

 

 

 

 

 

• The muting mode is on.

Press MUTE to restore the sound.

30

 

 

 

 

 

 

• The sound volume is at the minimum.

Adjust the sound volume.

42

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The source is not correctly connected to the projector.

Connect the source correctly to the projector.

21

 

 

 

 

The images are blurred.

• The lens is dirty.

Clean the lens. Use a lens cleaner to clean the lens.

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Focusing is uneven.

• The picture is out of focus.

Focus the picture.

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• The projection distance is not appropriate.

Adjust the distance properly.

17

 

 

 

 

 

 

• The projecting light is not hitting the screen squarely.

Adjust the projecting direction so that the light hits the

17

 

 

 

 

 

 

 

screen squarely.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The “Brightness”, “Contrast”, “Sharpness” or “Phase” adjustmentsMake the “Picture” or “Image” adjustments.

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are not correct.

 

 

 

38

 

 

 

 

The pictures are dim.

• The “Brightness” or “Contrast” adjustments are not correct.

Make the “Picture” adjustments.

34

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The lamp life is ending.

Replace the lamp.

57

 

 

 

 

 

 

 

 

 

 

The colors are faint.

• The “Color”, “Tint”, “R-Level”, “G-Level” or “B-Level” adjustmentsMake the “Picture” or “Level” adjustments.

36

 

 

 

 

The colors are strange.

are not correct.

 

 

 

40

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The lamp life is ending.

Replace the lamp.

57

 

 

 

 

The remote control does not

• The remote control is not facing the remote sensor.

Face the remote control transmitter toward the remote

15

 

 

 

 

work.

 

sensor on the projector.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The remote control is too far.

Operate within about 5 meters.

15

 

 

 

 

 

 

• There is an obstruction between the remote control and the

Remove the obstacle.

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remote sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The batteries are exhausted.

Replace the batteries.

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Others