|
| Troubleshooting |
|
|
|
| Problem | Procedure |
|
|
|
| Problems above remain | You should initially refer to the documentation |
| unresolved or other | supplied with you software to determine if it is |
| problems occur | this that is causing the problems. Alternatively |
|
| you may wish to run the TOSHIBA PC |
|
| Diagnostic Tool to check the general operation |
|
| of the computer. |
|
| If you are still unable to resolve the problem, |
|
| contact your reseller, dealer or service provider. |
|
|
|
Hard disk drive
ProblemProcedure
Computer does not boot Check to see whether that is a floppy diskette in
from hard disk drive the floppy diskette drive or a
| If this has no effect, check the Boot Priority |
| setting within the TOSHIBA HW Setup utility - |
| please refer to the Boot Priority section in |
| Chapter 7, HW Setup for further information. |
|
|
| Please refer to your operating system |
| documentation in order to determine whether |
| there is a problem with any of the operating |
| system files or settings. |
|
|
Slow performance | The files on the hard disk drive may be |
| fragmented - in this instance you should run the |
| disk Defragmentation utility to check the |
| condition of your files and the hard disk drive. |
| Please refer to the operating system's |
| documentation or online Help File for further |
| information on operating and using the |
| Defragmentation utility. |
|
|
| As a last resort you should reformat the hard disk |
| drive and then reload the operating system and |
| all other files and data. If you are still unable to |
| resolve the problem, contact your reseller, dealer |
| or service provider. |
|
|
User’s Manual |
