Toshiba toshiba satellite user manual Cd-Rom

Troubleshooting

DVD Super Multi drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access	Make sure the drive’s disc tray is securely
a CD/DVD in the drive	closed.
	Press gently until it clicks into place.
	Open the disc tray and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the disc tray could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe it
	with a clean cloth dipped in water or a neutral
	cleaner. Refer to the Media care section in
	Chapter 4 for details on cleaning.
Some CD/DVDs run	The software or hardware configuration may be
correctly, but others do	causing a problem. Make sure the hardware
not	configuration matches your software’s needs.
	Check the CD/DVD's documentation.
	Check the type of CD/DVD you are using. The
	drive supports:
	DVD-ROM: DVD-ROM, DVD-Video
	CD-ROM:	CD-DA, CD-Text, Photo CD
		(single/multi-session), CD-ROM
		Mode 1, Mode 2, CD-ROM XA

Mode 2 (Form1, Form2), Enhanced

CD (CD-EXTRA), Addressing

Method 2

Recordable DVD: DVD-R/-R DL, DVD+R/+R DL,

DVD-RW, DVD+RW, DVD-RAM

Check the region code on the DVD. It must match that on the DVD Super Multi drive. Region codes are listed in the Optical disc drives section in Chapter 2, The Grand Tour.

User’s Manual 8-9