22 Contents
5.375 x 8.375 ver 2.3
Service Station......................................................111
Trusted Platform Module (TPM) ...........................112
TOSHIBA Application Installer...............................113
Fingerprint Utility ..................................................114
Fingerprint utility limitations ...........................114
Using the Fingerprint Utility ............................114
Fingerprint Logon ...........................................115
Care and maintenance of your fingerprint
reader .......................................................115
Fingerprint reader limitations..........................117

Chapter 6: If Something Goes Wrong....................................118

Problems that are easy to fix ................................118
Problems when you turn on the computer............119
The Windows® operating system is not
working...........................................................121
Using Startup options to fix problems ............121
Internet problems ...........................................123
The Windows® operating system can
help you....................................................124
Fixing a problem with Device Manager .................124
Checking device properties.............................125
Memory problems ................................................125
Power and the batteries ........................................126
Keyboard problems...............................................127
Display problems..................................................127
Disk or storage drive problems.............................129
Error-checking................................................ 129
Sound system problems.......................................131
Printer problems...................................................131
Wireless networking problems..............................132
Develop good computing habits ...........................134
Data and system configuration backup in
the Windows® operating system...............135
If you need further assistance...............................140
Contacting Toshiba......................................... 141
Other Toshiba Internet Web sites..........................141