10/100Mbps Fast Ethernet Switch
Appendix C Technical Support
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For more help, please go to:
To download the latest Firmware, Driver, Utility and User Guide, please go to:
For all other technical support, please contact us by using the following details:
Global | Tel: +86 755 2650 4400 |
| Fee: Depending on rate of different carriers, IDD. |
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| Service time: 24hrs, 7 days a week |
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Australia/New Zealand | Tel: AU 1300 87 5465 (Depending on 1300 policy1 |
| NZ 0800 87 5465 (Toll Free1 |
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| Service time: 24hrs, 7 days a week |
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Brazil | Toll Free: 0800 608 9799 (Portuguese Service1 |
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| Service time: Monday to Saturday, 09:00 to 20:00; Saturday, 09:00 to |
| 15:00 |
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France | Tel: 0820 800 860 (French service1 |
| Fee: 0.118 EUR/min from France |
| Email: |
| Service time: Monday to Friday 9:00 to 18:00 *Except French Bank |
| holidays |
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Germany/Austria | Tel: +49 1805 875 465 (German Service1 |
| +49 1805 TPLINK |
| +49 820 820 360 |
| Fee: Landline from Germany: 0.14EUR/min. |
| Landline from Austria: 0.20EUR/min. |
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| Service time: Monday to Friday, 9:00 to 12:30 and 13:30 to 17:30. |
| GMT+ 1 or GMT+ 2 (DST in Germany1 *Except bank holidays in Hesse |
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Indonesia | Tel: (+621 021 6386 1936 |
| Fee: Depending on rate of different carriers. |
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| Service time: Monday to Friday 9:00 to 18:00 *Except public holidays |
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Italy | Tel: +39 023 051 9020 |
| Fee: Depending on rate of different carriers. |
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| Service time: Monday to Friday, 9:00 to13:00 and 14:00 to 18:00 |
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Malaysia | Toll Free: 1300 88 875 465 |
| Email: |
| Service time: 24hrs, 7 days a week |
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Poland | Tel: +48 (01 801 080 618 |
| +48 223 606 363 (if calls from mobile phone1 |
| Fee: Depending on rate of different carriers. |
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| Service time: Monday to Friday 9:00 to 17:00. GMT+1 or GMT+2 (DST1 |
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Technical Support