Transition Networks SBFTF10XX-15X Troubleshooting, Contact Us, Technical Support, E-Mail, Address

SBFTF10xx-15x

Troubleshooting

If the media converter fails, isolate and correct the failure by determining the answers to the following questions and then taking the indicated action:

1.Is the PWR (power) LED illuminated?

NO

•Is the power adapter the proper type of voltage and cycle frequency for the AC outlet? (See “Power Supply” on page 9.)

•Is the power adapter properly installed in the media converter and in the outlet?

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•Proceed to step 2.

2.Is the TLNK (twisted-pair link) LED illuminated?

NO

•Check the copper cables for proper connection and pin assignment.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•Proceed to step 3.

3.Is the FLNK (fiber-pair link) LED illuminated?

NO

•Check the fiber cables for proper connection.

•Verify that the TX and RX cables are connected to the RX and TX ports, respectively, on the 100Base-FX device.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•Proceed to step 4.

4.Is the TSPD (twisted-pair speed) LED illuminated?

NO

•Check the copper cables for proper connection.

•Off = The media converter has selected 10Mb/s operation.

•If the speed is not correct, disconnect and reconnect the twisted pair cable to restart the initialization process.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•On = The media converter has selected 100Mb/s operation.

•If the speed is not correct, disconnect and reconnect the twisted pair cable to restart the initialization process.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

Contact Us

Technical Support

Technical support is available 24 hours a day.

US and Canada: 1-800-260-1312

International: 00-1-952-941-7600

Transition Now

Chat live via the Web with Transition Networks Technical Support. Log onto www.transition.com and click the Transition Now link.

Web-Based Seminars

Transition Networks provides seminars via live web-based training. Log onto www.transition.com and click the Learning Center link.

E-Mail

Ask a question anytime by sending an e-mail to our technical support staff. techsupport@transition.com

Address

Transition Networks

6475 City West Parkway, Minneapolis, MN 55344, USA

telephone: 952-941-7600, toll free: 800-526-9267, fax: 952-941-2322

	Declaration of Conformity
Name of Mfg:	Transition Networks
	6475 City West Parkway, Minneapolis MN 55344 USA
Model:	SBFTF10xx-15x Series Media Converters

Part Number(s): SBFTF1011-150, SBFTF1013-150, SBFTF1014-150, SBFTF1015-150,

SBFTF1018-150, SBFTF1029-150, SBFTF1029-151, SBFTF1029-152, SBFTF1029-153

Regulation: EMC Directive 89/336/EEC

Purpose: To declare that the SBFTF10xx-15xto which this declaration refers is in conformity with the following standards.

EMC-CISPR 22:1985 Class A; EN 55022:1988 Class A; FCC Part 15 subpart B; 22 CFR subpart J

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s).

	_August 8, 2002_____
Stephen Anderson, Vice-President of Engineering	Date

10 24-Hour Technical Support: 1-800-260-1312-- International: 00-1-952-941-7600 techsupport@transition.com -- Click the “Transition Now” link for a live Web chat. 11