Q1: After connecting the TEG-160WS/TEG-240WS to a power outlet, the LEDs do not turn on.
A1: Check the connection of the power cord to the TEG-160WS/TEG-240WS and the power outlet. Also check that the power outlet is receiving power.
Q2: After installing the Web-Management Utility, I clicked Discovery and the Utility is unable to
discover the TEG-160WS/TEG-240WS. What should I do?
A2: Make sure that the TEG-160WS/TEG-240WS is powered on and that all connections are secure. Also check that your computer's IP Address is on the same network segment as the TEG-160WS/TEG-240WS. The default IP Address of the Switch is 192.168.0.1 and the default password is admin.
Q3: When I access the TEG-160WS/TEG-240WS using a web browser, I get a screen that tells me “only one user can login”. What should I do?
A3: Another computer is configuring the TEG-160WS/TEG-240WS. Please wait until the user logs off. If the other user has already logged off and you still get the same screen, then disconnect the power cord from the TEG-160WS/TEG-240WS, wait for 5 seconds, reconnect the power cord to theTEG-160WS/TEG-240WS, allow 5 seconds for the Switch to power on, and then attempt to access the web configuration page to login.
Q4: I forgot the administration password. How do I reset my TEG-160WS/TEG-240WS?
A4: Press on the reset button using a pen or paperclip for 10 seconds. The default password is admin.
Q5: When I connect a computer to the Switch's gigabit port, the LINK/ACT LED turns on, but the 100Mbps LED remains off.
A5: When the 1000Mbps LED remains off, the computer's connection speed is 10Mbps or 100Mbps (if the 100Mbps LED is on). Make sure that you have a Gigabit Ethernet adapter installed. Also make sure to use a CAT-5e or CAT- 6 Ethernet cable.
If you still encounter problems or have any questions regarding the TEG-160WS/TEG-240WS, please refer to the User's Guide included on the Utility CD-ROM or contact TRENDnet's Technical Support Department.
