TRENDnet User’s Guide

Make sure that the Network Camera isn’t conflicting with any Web server you may have running on your network.

The default router setting might be a possible reason. Check that the configuration of the router settings allow the Network Camera to be accessed outside your local LAN.

4.White vertical lines appear on the image from the camera

It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Network Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.

5.The Camera images are blurry.

Adjust the lens focus by turning the lens ring slowly in either clockwise or counter clockwise direction.

6.The camera images are ‘noisy’

Often if the camera is in a low-light environment, the images can contain a lot of noise. Try to select the different AE control options to adjust shuttle speed under Video/Audio menu. Otherwise, try to use the camera in a location where there is a bit more light.

7.The camera images are of poor quality.

Make sure that your computer’s display properties are set to at least 16-bit color. Using 16 or 256 colors on your computer will produce dithering artifacts in the image, making the image look as if it is of poor quality.

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Try also adjusting the brightness, saturation, sharpness and light frequency on the Video settings under the Video/Audio menu. You may also adjust the AE control to improve the image.

8.Video can’t be viewed through the web browser interface.

ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX plug- in to be installed.

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TRENDnet trendnet The Megapixel PoE Dome Internet Camera with IR White vertical lines appear on the image from the camera