|
| TROUBLESHOOTING |
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SYMPTOM | LIKELY CAUSE | REMEDY |
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Machine doesn’t turn on | • The plug is incorrectly | • Plug in again |
| positioned in the |
|
| electrical outlet |
|
| • The machine is not | • Turn the switch ON |
| switched on |
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|
|
|
Display lights are not on | • The machine is not | • Turn the switch ON |
| switched on |
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|
|
|
Fan is working but there | • Heating system is out | • Turn the machine OFF and |
is no heat | of order | contact the nearest service |
|
| center |
|
|
|
Heater is working but | • The fan is out of order | • Turn the machine OFF and |
the fan is not working |
| contact the nearest service |
|
| center |
| • Foreign material is stuck | • Remove the foreign material |
| on the fan |
|
|
|
|
Not dehydrating | • Too much food on the tray | • Reduce the food quantity |
| • Food is overlapped on | • Evenly spread the food |
| the tray | quantity |
| • The fan is slow | • Turn the machine off and |
|
| contact the nearest service |
|
| center |
|
|
|
Water drops on the door | • Too much food on the tray | • Reduce the food quantity |
| • The food contains too | • Reduce the food quantity and |
| much water | increase the dehydration time |
|
|
|
Over heating or little | • Temperature control | • Turn the machine off and |
heating | system is not working | contact the nearest service |
| properly | center |
|
|
|
Foods are not evenly | • The thickness of the food | • Evenly slice the food |
dehydrated | is not even | • Reduce the food on the tray |
| • There is too much food | • Choose the correct tray |
| on the tray |
|
|
|
|
Abnormal Sound from | • The fan is out of order | • Turn the machine off and |
the fan |
| contact the nearest service |
|
| center |
|
|
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