12R
Service
Before returning your Inverter/Charger for service, follow these steps: 1.) Review the installation and operation instructions to ensure that
the service problem does not originate from a misreading of the instructions. Also, check that the circuit breaker(s) are not tripped.* 2.) If
the problem continues, do notcontact or return the Inverter/Charger to the dealer. Instead, call Tripp Lite at (773) 869-1233. A service tech-
nician will ask for the Inverter/Charger’s model number, serial number and purchase date and will attempt to correct the problem over the
phone. 3.) If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is
required for service. Securely pack the Inverter/Charger to avoid damage during shipping. Do not use Styrofoam beads for packaging.**
Any damages (direct, indirect, special, incidental or consequential) to the Inverter/Charger incurred during shipment to Tripp Lite or an
authorized Tripp Lite service center is not covered under warranty. Inverter/Chargers shipped to Tripp Lite or an authorized Tripp Lite serv-
ice center must have transportation charges prepaid. Mark the RMAnumber on the outside of the package. If the Inverter/Charger is with-
in the warranty period, enclose a copy of your sales receipt. Return the Inverter/Charger for service using an insured carrier to the address
given to you by the Tripp Lite service technician.
* This is a common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual. ** If you require packaging, the technician can arrange to send you proper packaging.
Your Inverter/Charger requires no maintenance and contains no user-serviceable or replaceable parts, but should be kept dry at all times.
Periodically check, clean and tighten all cable connections, as necessary, both at the unit and at the battery.
Try these remedies for common Inverter/Charger problems before calling for assistance. Call Tripp Lite Customer Service at (773) 869-1234
before returning your unit for service.
MaintenanceTroubleshooting
SYMPTOM PROBLEMS CORRECTIONS
No AC Output Unit is not properly connected to utility power Connect unit to utility power.
(All Indicator Lights are OFF) Operating Mode Switch is set to “OFF”and AC input Set Operating Mode Switch to “AUTO/REMOTE”or “CHARGE ONLY”.
is present.
This is normal when the Operating Mode Switch is set to No correction is required.AC output will return when AC input
“CHARGE ONLY”and AC input is absent. returns.Set Operating Mode Switch to “AUTO/REMOTE”if you
require AC output.
Circuit breaker is tripped. Reset circuit breaker.
Unit has shut down due to battery overcharge (preventing Disconnect any auxiliary chargers.Reset by moving Operating Mode
battery damage).The problem may be with connected Switch to “OFF”.Wait 1 minute and switch to “AUTO/REMOTE”or
auxiliary chargers, if any, or with the unit’s charger. “CHARGE ONLY.”If unit remains in shutdown mode after several
attempts to reset, contact Tripp Lite Customer Service for assistance.
Unit has shut down due to excessive battery discharge. Use an auxiliary charger* to raise battery voltage.Check external
battery connections and fuse.Unit automatically resets when
condition is cleared.
Unit has shut down due to overload. Reduce load.Reset by moving Operating Mode Switch to “OFF”.
Wait 1 minute.Switch to “AUTO/REMOTE”or “CHARGE ONLY”.
Battery Not Recharging Connected batteries are dead. Check and replace old batteries.
(AC Input Present) Battery fuse* is blown. Check and replace fuse.*
Battery cabling* is loose. Check and tighten or replace cabling.*
Unit has shut down due to battery overcharge (preventing Disconnect any auxiliary chargers.Reset by moving Operating Mode
battery damage).The problem may be with connected Switch to “OFF”.Wait 1 minute and switch to “AUTO/REMOTE”or
auxiliary chargers, if any, or with the unit’s charger. or “CHARGE ONLY.”If unit remains in shutdown mode after several
attempts to reset, contact Tripp Lite Customer Service for assistance.
Input circuit breaker is tripped. Reset circuit breaker.
All Three Battery Indicator Lights Battery is excessively discharged. Use an auxiliary charger* to raise battery voltage.Check external
Are Slowly Flashing. battery connections and fuse.Unit automatically resets when
(½ Second Flashes) condition is cleared.
All Three Battery Indicator Lights Battery is overcharged.Unit will shut down to prevent Disconnect any auxiliary chargers.Reset by moving Operating Mode
Are Rapidly Flashing battery damage.The problem may be with connected auxiliary Switch to “OFF”.Wait 1 minute and switch to “AUTO/REMOTE”or
(¼ Second Flashes) chargers, if any, or with the unit’s charger. “CHARGE ONLY.”If unit remains in shutdown mode after several
attempts to reset, contact Tripp Lite Customer Service for assistance.
Red “LOW”Battery Battery voltage is low. Unit has shut down If AC power (utility- or generator-supplied) is present, the unit will
Indicator Light Is Flashing to protect battery from damage. automatically reset itself and start recharging connected batteries.
However, if an external charger is used to recharge the batteries,
you will need to manually reset the unit by moving the Operating
Mode Switch to “OFF”for two seconds then returning it to
“AUTO/REMOTE”.
False reading due to undersized or Use sufficient size DC cable sufficiently connected to
insufficiently connected DCcabling. Inverter/Charger.
Red “LOAD”Operation Inverter is overloaded.Unit will automatically shut down Reduce load. Reset by moving Operating Mode Switch to “OFF”.
Indicator Light flashing after 5 seconds. Wait 1 minute.Switch to “AUTO/REMOTE”or “CHARGE ONLY”.
* User-supplied.
200310080 93-2182
200310080 93-2182 RV Inverter-Charger Owner’s Manual Revision.qxd 10/17/2003 11:43 AM Page 12