Service
If you are returning your Inverter/Charger to Tripp Lite, please pack it carefully, using the ORIGINAL PACKING MATERIAL that came with the unit. Enclose a letter describing the symptoms of the problem. If the Inverter/Charger is within the warranty period, enclose a copy of your sales receipt. To obtain service you must obtain a Returned Material Authorization (RMA) number from Tripp Lite or an author- ized Tripp Lite service center.
Maintenance
Your Inverter/Charger requires no maintenance and contains no
Troubleshooting
Try these remedies for common Inverter/Charger problems before calling for assistance. Call Tripp Lite Customer Service before returning your unit for service.
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| Battery Indicator Lights | |
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| Operating Mode Switch | |
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| Operation Indicator Lights | |
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SYMPTOM |
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| PROBLEMS |
| CORRECTIONS | |||||||||||||||||||||||||||||||
No AC Output |
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| Unit is not properly connected to utility power. |
| Connect unit to utility power. | |||||||||||||||||||||||||||||||
(All Indicator Lights Are OFF) |
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| Operating Mode Switch is set to “OFF” and |
| Set Operating Mode Switch to “AUTO/REMOTE” or “CHARGE ONLY.” | ||||||||||||||||||||||||||||||||
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| AC input is present. |
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| This is normal when the Operating Mode Switch |
| No correction is required. AC output will return when AC input | ||||||||||||||||||||||||
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| is set to “CHARGE ONLY” and AC input is absent. |
| returns. Set Operating Mode Switch to “AUTO/REMOTE” if you | ||||||||||||||||||||||||
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| require AC output. |
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| Circuit breaker is tripped. |
| Reset circuit breaker. | ||||||||||||||||||||||||
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| Unit has shut down due to battery overcharge (preventing |
| Disconnect any auxiliary chargers. Reset by moving Operating | ||||||||||||||||||||||||
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| battery damage). The problem may be with connected |
| Mode Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” | ||||||||||||||||||||||||
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| auxiliary chargers, if any, or with the unit’s charger. |
| or “CHARGE ONLY.” If unit remains in shutdown mode after several | ||||||||||||||||||||||||
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| attempts to reset, contact Tripp Lite Customer Service for assistance. |
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| Unit has shut down due to excessive battery discharge. |
| Use an auxiliary charger* to raise battery voltage. Check external | ||||||||||||||||||||||||
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| battery connections and fuse. Unit automatically resets when |
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| condition is cleared. |
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| Unit has shut down due to overload. |
| Reduce load. Reset by moving Operating Mode Switch to “OFF.” | ||||||||||||||||||||||||
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| Wait 1 minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY.” |
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Battery Not Recharging |
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| Connected batteries are dead. |
| Check and replace old batteries. | |||||||||||||||||||||||||||||||
(AC Input Present) |
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| Battery fuse* is blown. |
| Check and replace fuse.* | ||||||||||||||||||||||||||||||||
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| Battery cabling* is loose. |
| Check and tighten or replace cabling.* | ||||||||||||||||||||||||
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| Unit has shut down due to battery overcharge (preventing |
| Disconnect any auxiliary chargers. Reset by moving Operating Mode | ||||||||||||||||||||||||
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| battery damage). The problem may be with connected |
| Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” or | ||||||||||||||||||||||||
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| auxiliary chargers, if any, or with the unit’s charger. |
| “CHARGE ONLY.” If unit remains in shutdown mode after several | ||||||||||||||||||||||||
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| attempts to reset, contact Tripp Lite Customer Service for assistance. |
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| Input circuit breaker is tripped. |
| Reset circuit breaker. | ||||||||||||||||||||||||
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All Three Battery Indicator Lights |
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| Battery is excessively discharged. |
| Use an auxiliary charger* to raise battery voltage. Check external | |||||||||||||||||||||||||||||||
Are Slowly Flashing |
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| battery connections and fuse. Unit automatically resets when | |||||||
(½ Second Flashes) |
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| condition is cleared. | |||||||
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All Three Battery Indicator Lights |
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| Battery is overcharged. Unit will shut down to prevent |
| Disconnect any auxiliary chargers. Reset by moving Operating Mode | |||||||||||||||||||||||||||||||
Are Rapidly Flashing |
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| battery damage. The problem may be with connected |
| Switch to “OFF.” Wait 1 minute and switch to “AUTO/REMOTE” | |||||||||||||||||||||||||||||||
(¼ Second Flashes) |
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| auxiliary chargers, if any, or with the unit’s charger. |
| or “CHARGE ONLY.” If unit remains in shutdown mode after several | |||||||||||||||||||||||||||||||
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| attempts to reset, contact Tripp Lite Customer Service for assistance. |
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Red “LOW” Battery |
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| Battery voltage is low. Unit will automatically shut down |
| Make sure that AC power is present in order to recharge batteries. | |||||||||||||||||||||||||||||||
Indicator Light is Flashing |
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| after 5 seconds to protect battery from damage. |
| Reset by moving Operating Mode Switch to “OFF then to | |||||||||||||||||||||||||||||||
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| “AUTO/REMOTE” or “CHARGE ONLY.” |
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| False reading due to undersized or insufficiently connected |
| Use sufficient size DC cable sufficiently connected to the | ||||||||||||||||||||||||
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| DC cabling. |
| Inverter/Charger. | ||||||||||||||||||||||||
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Red “LOAD” Operation |
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| Inverter is overloaded. Unit will automatically shut down |
| Reduce load. Reset by moving Operating Mode Switch to “OFF.” | |||||||||||||||||||||||||||||||
Indicator Light Flashing |
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| after 5 seconds. |
| Wait 1minute. Switch to “AUTO/REMOTE” or “CHARGE ONLY.” | |||||||||||||||||||||||||||||||
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Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or model number of the product.
11A